Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Posted by: Antique
from Rockwall, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like this unit very much, however, we wish that the water dispenser put out colder water.
Pros: Innovative, easy to use, Performance, Convenient Features
Cons: chilled water system
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Anonymous
from Park Ridge, IL, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this refrigerator for our new kitchen. It was easy to install, and use. The water, and ice features are very convenient on the door. There is plenty of room in the freezer, and main refrigerator compartment.
Pros: Convenient Features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken Icemaker takes 4 months to repair.
on October 4, 2014
Posted by: Ben123
from Florida, United States
Verified Purchase:No
[This review was collected as part of a promotion.] The ice maker never worked. The service people made 3 trips and finally put a hole in the inside; leading to a new refrigerator. All this took over 4 months and a lot of frustration. Its hard to rate the product overall because of the hassle. Its not very quite also.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Ben123:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Aisha B.
Social Media
Customer eXperience Center
http://www.KitchenAid.com
(800)334-6889
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Aisha B.
Social Media
Customer eXperience Center
http://www.KitchenAid.com
(800)334-6889
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Posted by: Murph000
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge door is not sealing properly. Had this problem with the first one delivered. They replaced the entire fridge. The second one is the same. Pretty unhappy with this appliance.
Cons: Not well constructed
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my Kitchenaid side-by-side
on November 29, 2014
Posted by: MariaR
from New Jersey, United States
Verified Purchase:No
[This review was collected as part of a promotion.] I just recently brought this refrigerator and I'm so glad I picked this model. It has plenty of space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ice maker problems
on September 27, 2014
Posted by: Reilly2
from Austin, TX, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Great refrigerator except for the ice maker. The ice cubes freeze together in the bin and water drips down the lever onto the freezer face and floor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: cindi
from minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with my new fridge! My only complaint is that the door bins really only fit in a certain configuration - a tip that we discovered only after moving them around, trying to close the door, and denting the metal banding on one of the drawers. Also wish that there was an option for a deeper door bin - one that would hold taller bottles without them falling over.
Pros: Convenient Features, Design, BEAUTIFUL, easy to use
Cons: limited door bin options
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Built in Frdige
on December 25, 2014
Posted by: RAK1
from Melrose Park, PA, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Good size refrigerator with a classic look. Ample room for storage inside. On the door icemaker gives more room in the freezer section. Energy efficient - uses less than half the electricity compared to our 15 year old fridge (which was "energy-efficient at that time).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com