Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
2
Irritated
on October 18, 2014
Posted by: Irritated
from Tallahassee
[This review was collected as part of a promotion.] I purchased the refrigerator 2 months ago and have had the repairman here THREE times to repair the ice maker. Kitchen Aide has the WORST ice makers on the market.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Irritated:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken Icemaker takes 4 months to repair.
on October 4, 2014
Posted by: Ben123
from Florida, United States
(This review was collected as part of a promotion.) The ice maker never worked. The service people made 3 trips and finally put a hole in the inside; leading to a new refrigerator. All this took over 4 months and a lot of frustration. Its hard to rate the product overall because of the hassle. Its not very quite also.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken Icemaker takes 4 months to repair.
on October 4, 2014
Posted by: Ben123
from Florida, United States
[This review was collected as part of a promotion.] The ice maker never worked. The service people made 3 trips and finally put a hole in the inside; leading to a new refrigerator. All this took over 4 months and a lot of frustration. Its hard to rate the product overall because of the hassle. Its not very quite also.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Ben123:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Aisha B.
Social Media
Customer eXperience Center
http://www.KitchenAid.com
(800)334-6889
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Aisha B.
Social Media
Customer eXperience Center
http://www.KitchenAid.com
(800)334-6889
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to organize...
on September 27, 2014
Posted by: Poki
from Honolulu, HI, United States
(This review was collected as part of a promotion.) My old refregiator had wire shelves. Every time when I open freezer door, foods slide off on me.
Kitchen aid refregiator has clean and chic looking shelves that make easy to organize freezer foods.
Kitchen aid refregiator has clean and chic looking shelves that make easy to organize freezer foods.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ice maker issues
on September 27, 2014
Posted by: Door
from Kenora, ON, Canada
(This review was collected as part of a promotion.) We have had our freezer door ice maker motor replaced twice. We have a new door coming this week. Issues from the start and apparently this is common...
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ice maker problems
on September 27, 2014
Posted by: Reilly2
from Austin, TX, United States
(This review was collected as part of a promotion.) Great refrigerator except for the ice maker. The ice cubes freeze together in the bin and water drips down the lever onto the freezer face and floor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to organize...
on September 27, 2014
Posted by: Poki
from Honolulu, HI, United States
[This review was collected as part of a promotion.] My old refregiator had wire shelves. Every time when I open freezer door, foods slide off on me.
Kitchen aid refregiator has clean and chic looking shelves that make easy to organize freezer foods.
Kitchen aid refregiator has clean and chic looking shelves that make easy to organize freezer foods.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ice maker issues
on September 27, 2014
Posted by: Door
from Kenora, ON, Canada
[This review was collected as part of a promotion.] We have had our freezer door ice maker motor replaced twice. We have a new door coming this week. Issues from the start and apparently this is common...
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Door:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com