Customer reviews from Samsung US
Samsung - Exhibit 4G Mobile Phone - Black (T-Mobile)
Average customer rating
4.1
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
80
4 Stars
49
3 Stars
14
2 Stars
8
1 Star
10
84%of customers recommend this product.
(
126 out of
150)
Customer Reviews for Samsung - Exhibit 4G Mobile Phone - Black (T-Mobile)
Customer Rating
3
has problems
on October 27, 2012
Posted by: Worldwar186
from Kansas city Mo
Expertise:Expert
Well i gat it over a year ago and it worked fine untill the lst a couple of months now the battery wont stay charged i cant txt anyone sometimes it goes to home screen and others timesi cant call any one it gets very annoying .
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Cons: Did not meet expectations, fails after a year
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It crashes alot
on November 15, 2012
Posted by: panchito18
from east chicago in.
Expertise:Expert
ive been having this phone since january and since the first month it crashes horribly.the longest my phone lasted without crashing is 5 days.its a great phone but the preformance is horrible.
Pros: Built-in speakers, Bright display, Durable
Cons: Did not meet expectations, crashes alot
I would recommend this to a friend!
Features
5
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great price
on December 1, 2012
Posted by: Ssandman
from Scranton PA
this product has a nice wide screen and just love all the features.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: auto turn off is too quick
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
good feature s
on January 26, 2013
Posted by: jasonandbobbi
from Tulsa
Expertise:Beginner
love all the available features and phone size. it has slot of assorted accessories available also.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
After a year and a half, it died
on March 19, 2013
Posted by: MandaT
from Dallas
I've had this phone for a year and a half and it's now pretty much useless. It crashes constantly. Usually when I'm trying to use an app, but now just a text message will send it over the edge. Then it won't reboot - saying it has no battery - until I plug it in. I've taken good care of it, so I don't understand why something that costs this much money should last only 1.5 years.
Even more annoying, I'm a loyal T-Mobile customer and I really don't want to buy another Samsung, but if I want 4G and Android, that's pretty much my only option. This has been a very disappointing experience.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Needs Customer Experience Fine-Tuning in a few areas.
on March 20, 2013
Posted by: Easy4You2Say
from san diego, ca.
Expertise:Expert
I've was a iphone user for three iphone generations and every iphone I had was stolen- NOT LOST! Stolen. So, I went to find a phone not so delicious in the eyes of a thief & retain as much of the user experience I had.
My first choice was the Samsung Note. I got "warm" inside then realized a thief would have the same response. So I went down to the cheaper Galaxy II 4G. In the store I loved it; made a bit smaller than the iphone & was actually a better fit for my hand while doing one-hand texting.
One week had passed & I was so MAD at the designer for putting the ON/OFF button in presumably easiest spot which I will call "the index finger position" when holding it in my left hand. This seems acceptable however; putting the volume button directly across from it was the maddening part. What happens, is a "squeeze" or press one of either button you inadvertently compress the other. Thus your phone turns off when trying to raise the volume or you unknowingly maladjust the volume when you hit the other button. Its so bad that even simple touch screen functions while gripping your phone compresses the areas as well. PLEASE FIX THIS. Otherwise, Its never been ripped off from me and has been a reliable and supremely durable phone selection for me.
Pros: Bright display, Durable, Lightweight
Cons: placement of buttons poor, reverse camera functionality very poor
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Mid-Range Device
on September 5, 2013
Posted by: KittyNakajima
from New York, NY
Expertise:Expert
This was my second Android device and the first without a physical QWERTY keyboard. I had intended to use it solely as a backup phone as my Sidekick 4G was still functioning well enough when I acquired it. But it quickly became my primary phone after I had had enough of the former's tendency towards glitching/freezing.
First, size. The size was just right for me. Not too big, yet not too small, and just right to see videos on Youtube in comfort.
Secondly, value. This was toted as a budget/mid-range phone towards the end of its shelf life by T-Mobile, and it does not disappoint in that area. It comes pre-bundled with all a ton of apps and games that you're bound to find something you'll like. My personal favorite was Bejeweled Blitz.
All in all, this was a good phone for what it is. The only downside is that you'll need an older SIM card (not the newer nano ones) for this phone if you wish to use it. Once I upgraded, I no longer had a use for it.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight, loads of free apps/games
Cons: in compatibile with nano sim
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
if only it can be upgraded
on October 28, 2013
Posted by: iDeviceDisliker
from New York, NY
Expertise:Expert
I've had it for over two years, and the Android software was never able to upgrade. other than that, it's been the best phone i've ever had, no blackberry or other phone has ever lasted me this long!
Pros: Bright display, Durable, Lightweight
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US