Customer reviews from frigidaire.com
Frigidaire - Professional 27.7 Cu. Ft. Frost-Free French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
3.4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
18
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
10
59%of customers recommend this product.
(
23 out of
39)
Customer Reviews for Frigidaire - Professional 27.7 Cu. Ft. Frost-Free French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
Awful never again!
on February 19, 2019
Posted by: michele1234
from atlanta, ga
I bought this less than 5 years ago. WE have replaced the ice maker 4 times and now the control panel is broken. I will never buy a Frigidaire again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist, February 25, 2019
Hello, Michele 1234. Thank you for providing your feedback. We understand your position regarding your refrigerator. Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your refrigerator. Rest assured, we make every effort to manufacture quality products.
Feel free to have your technician reach out to our Factory Technical Information Department techs at 888-842-3660 to review their current diagnosis. We will be happy to provide any information that will assist in restoring your refrigerator. Kindly, R'Shaye
Feel free to have your technician reach out to our Factory Technical Information Department techs at 888-842-3660 to review their current diagnosis. We will be happy to provide any information that will assist in restoring your refrigerator. Kindly, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water dispencer
on January 9, 2020
Posted by: SueC68
The frig is 4 yrs old. About 1 month ago it takes the ice dispenser about 20-30 sec. to dispence ice. Two days ago the water dispencer stopped. And when I turn on the water in the kitchen sink the frig starts to make a horrendous noise. Any ideas?
Response from frigidaire.comBy Online Outreach Specialist, January 14, 2020
Hey, SueC68! Thank you for sharing your experience with us. We're sorry to hear that your dispenser is not operating correctly and would like to see how we can help.
We recommend making sure that the water filter has been changed and that the line is not kinked or clogged.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We recommend making sure that the water filter has been changed and that the line is not kinked or clogged.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com