Customer reviews from frigidaire.com
Frigidaire - Professional 27.7 Cu. Ft. Frost-Free French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
3.4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
18
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
10
59%of customers recommend this product.
(
23 out of
39)
Customer Reviews for Frigidaire - Professional 27.7 Cu. Ft. Frost-Free French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
LOVE my Frididaire!
on May 22, 2015
Posted by: McGee
from Des Moines, IA, United States
Best appliance purchase yet! We are enjoying every feature. Notice the upper ice cube maker produces smaller cubes and the water dispenser doesn't "chill" the water, but it really is an awesome refigerator!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features but some weak areas too
on May 23, 2015
Posted by: susiehomemaker
from Tulsa ok
I bought this a month ago and love the large size, gradual LED lighting and organizational features. I have had the repairman out to replace the seals in the upper ice maker because it was dripping. He also realigned the freezer drawer and cautioned me to only pull it open from the very center.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 22, 2015
Hello Friend! We want to personally thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any remaining questions or concerns, please contact your local retailer or us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
1
power outages kill it
on May 10, 2016
Posted by: Barryk
from Cypress Inn Tn
I've had this for 2 years and it works ok as long as you don't have a power outage. When the power goes out you better have a dependable back up. It took days one time to get it back on. Been trying to get it going again after power outage, but no luck yet. Save you money, forget about the pretty little lights and stuff, will only cause heartache when the power goes off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 19, 2016
Oh no! We hate to hear that your refrigerator is not working properly since a recent power outage. I would make sure that you have a dedicated circuit breaker no more that 20 amps for the refrigerator. This should help ensure that your product continues working once power return. Hope this helps! ~Thanks, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
DONE MAKE THE MISTAKE I DID
on August 31, 2016
Posted by: tony k
from Georgia, United States
I bought this refrigerator in a bundle with the same professional series microwave, dishwasher,and gas stove. This refrigerator has been nothing but trouble. The bottom drawer will not close and seal. both ice machines have been one problem after another. overall it is a piece of junk
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 6, 2016
Thank you for sharing your thoughts with us, tony k. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
CONSTANTLY BREAKING DOW!
on June 30, 2017
Posted by: sixbells56
from Taylor, TX, United States
I have never been so disappointed by a Frigidaire product. I have had so many problems with the product. Overheating, error code (5Y EF TWICE!!!). First time got the parts and replaced it, second time I cannot afford the parts (am a service connect disabled veteran and can't afford them). Bottom ice maker not working and have already lost one entire grocery shopping (>$250) due to high temps in both upper and lower regions.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outlook Specialist, July 6, 2017
Oh no, sixbells56! I can imagine your frustration. Please be on the lookout for an email from me. I would like to see what we can do to help you get your refrigerator repaired. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Do not buy!!
on September 28, 2019
Posted by: Sparkiebeck
I know why this fridge was discontinued
If you have kids the bottom freezer never gets closed properly and you have to work to get it closed
We have had it for 3 yrs and both of the ice makers are broken!!
If you have kids the bottom freezer never gets closed properly and you have to work to get it closed
We have had it for 3 yrs and both of the ice makers are broken!!
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 2, 2019
Hello, Sparkiebeck! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Arlene's comments
on July 18, 2014
Posted by: Dennis & Arlene Henson
I love my new Fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge!
on July 29, 2014
Posted by: High Country
We installed this new unit as a part of a set in our newly built home a little over 2 months ago and couldn't be happier with it. The smudge free exterior is great for low maintenance cleaning and the features are wonderful. Crushed or cubed ice is available anytime and we haven't had any problem with the sticking of the cubes. Plenty of room in the upper and lower sections and the overall design of the shelves has been done very well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com