Customer reviews from geappliances.com
GE - 1.5 Cu. Ft. Over-the-Range Microwave - White
Average customer rating
4.2
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
259
4 Stars
124
3 Stars
43
2 Stars
27
1 Star
24
81%of customers recommend this product.
(
372 out of
458)
Customer Reviews for GE - 1.5 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
5
Create futures
on September 13, 2018
Posted by: Perezoty
from Kissimmee, Fl
Was included whit my new home, excellent futures and easy too use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Pleased but....
on October 16, 2018
Posted by: PR10
from Pcola FL
Very pleased w the appliance but never expected that the door handle would crack at the bottom just 2.5yrs w normal use.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful iny kitchen
on January 30, 2019
Posted by: Janel570
from Pa
Decided to try an over the range microwave model to save space. Wished I would have gotten this product sooner!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
DIED AFTER 4.5 YEARS
on September 21, 2019
Posted by: ABQmama
from Albuquerque, NM
After 4.5 years this microwave died and wasn't worth fixng.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 24, 2019
Hello ABQmama - We appreciate your review and we’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
falling apart
on October 3, 2019
Posted by: chrissy1221
from texas
we haven't been in our house 5yrs yet and the handle is now broken!!!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 4, 2019
Hello chrissy1221 - Thanks for your feedback. We're sorry for your microwave handle situation. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Microwave Ever!!!! Do NOT Buy!!
on December 7, 2019
Posted by: Worst Microwave
from North Carolina
You have to take the entire microwave apart to clean all the Splatters off the door. I can’t stress enough that this model is the ABSOLUTE Worst ever made! It will take at least 2 hours to take apart and clean.
I did not choose this microwave— it was chosen by the Apartment complex I moved into — most certainly because it is CHEAP!!!! Hey Hey
I did not choose this microwave— it was chosen by the Apartment complex I moved into — most certainly because it is CHEAP!!!! Hey Hey
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Appliances
on May 1, 2020
Posted by: FixaDoorHandle
from Richmond, VA
Please do how to fix videos on your website. How to fix door handles please!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap Design Poor Quality
on May 16, 2021
Posted by: Jackalope3799
from Salt Lake City, Utah
The electrical control board failed within 2 months, luckily it was under warranty. The molded handle screw bosses broke within 6 months. I was able to figure out a fix by using longer screws to get a firmer hold on what was left of the screw boss, but this is something the design engineer should have figured out. Unfortunately, the injection molded bezel that needs to be removed to access the door screws cracked. It was made way too thin so they crack and GE expects you to pay 8-10 times the actual cost of the part to get a replacement. The vent screw tabs on the vent housing cracked in multiple locations so it is barely hanging on and requires tape to hold it in place. Basically, you fix one thing but damage at least 1-2 more things trying to fix it which is ridiculous. I hate GE and will never buy another product from them again. The microwave cooks well, but the housing is cheap and poor quality.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, May 18, 2021
Hey there,
Thank you for sharing your feedback with us. We're incredibly sorry to hear that your control board failed and your handle broke. We can definitely understand your frustration. Any damage to a microwave or Advantium door (cracks, scratches, peeling, burn marks, etc.) will require service. If the paint or coating on the door is compromised, the microwave or Advantium oven should not be used until it has been checked by service; it typically requires a repair.
Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
Replacing microwave or Advantium handles requires disassembly of the door, and therefore also should be replaced by a service technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe! Mike@GEA
Thank you for sharing your feedback with us. We're incredibly sorry to hear that your control board failed and your handle broke. We can definitely understand your frustration. Any damage to a microwave or Advantium door (cracks, scratches, peeling, burn marks, etc.) will require service. If the paint or coating on the door is compromised, the microwave or Advantium oven should not be used until it has been checked by service; it typically requires a repair.
Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
Replacing microwave or Advantium handles requires disassembly of the door, and therefore also should be replaced by a service technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe! Mike@GEA
Written by a customer while visiting geappliances.com