Customer reviews from usa.canon.com
Canon - PIXMA MG3520 Wireless All-In-One Printer - Black
Average customer rating
2.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
48
4 Stars
21
3 Stars
9
2 Stars
22
1 Star
74
28%of customers recommend this product.
(
21 out of
74)
Customer Reviews for Canon - PIXMA MG3520 Wireless All-In-One Printer - Black
Customer Rating
1
Worst purchase ever...
on September 28, 2014
Posted by: not happy
from San Francisco, CA
I'd like to tell you just how awful this prints, however as it didn't come with any drivers on the install disc for OSX (came with windows drivers only) I haven't actually got it installed yet, and can't use it. As the drivers I now need to download are huge they will blow my mobile data bill through the roof to download.
So, in short I do have a '5-Star paper-weight' which is working brilliantly (no paper has blown away yet!). I'll knock this rating down to '4-Stars paperweight' as given it's designed for indoor use, you would expect too much wind blowing my paper around anyway.
Now I have bought this printer I see it has a rating of 2.3 out of 5. So if I do manage to get some drivers downloaded and get the thing working, I will probably be completely underwhelmed and disappointed. On the bright side, if it performs anything better than poor/terrible, I shall just end up pleasantly surprised! (which would be nice...)
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not Working
on January 2, 2015
Posted by: Wes
from New Port Richey, Fl
After installing the printer we cannot get it to print. Went over the installation procedures several times but no wifi. Printer does copy but no printing online.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Printer
on March 8, 2015
Posted by: CG10
from Baltimore, MD
I purchased this Canon printer due to the price, and the good reviews. I purchased a printer from another manufacturer. It did not work so I returned it, and bought the Canon printer online. Picked it up at the store. Installed it and it has been working perfectly since.
Written by a customer while visiting usa.canon.com
Customer Rating
3
So-so
on April 9, 2015
Posted by: Sam
from Colorado Springs
Difficult to set up. PDF manual non existent or at least I could not find one to download and print. Noisy but does give crisp sharp prints. But for the price what can one expect?
Written by a customer while visiting usa.canon.com
Customer Rating
1
I hate this printer!!!
on March 12, 2014
Posted by: Yl
from Az
It is so annoying that I can not get this stupid thing to connect to the wifi!! So I can only use it with one of the computers in my home!! Safe your money and buy a better product!! I really regret this purchase!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
JUNK
on August 14, 2017
Posted by: Mike8615
from Los Angeles, CA, United States
It never printed correctly right out the box. text was always too light. replacing the ink cartridges didn't help. After a year of light printing it just stopped printing altogether when the cartridges still had ink. Don't waste your money on this garbage
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
most abysmal nonfunctioning printer i've ever used
on May 6, 2016
Posted by: kevin1
from USA
THIS PRINTER IS ABYSMAL
please save your money. easily the worst printer i have ever used, worse than a decade old lexmark
- speeds through ink, sometimes ink just disappears when its not even in use
- the WORST color quality i've ever seen, full of lines and extremely faded
- wireless doesn't work
- paper feeder is horrid , in order to print out an essay i normally have to spend an hour just printing because i have to trial and error putting paper through because it doesnt accept paper 50% of the time
- the WORST color quality i've ever seen, full of lines and extremely faded
- wireless doesn't work
- paper feeder is horrid , in order to print out an essay i normally have to spend an hour just printing because i have to trial and error putting paper through because it doesnt accept paper 50% of the time
the issues just keep going on with this thing. its hit or miss whether it works or not, i'd say half the time it doesnt and you need to "troubleshoot" (aka turn it off and on until it feels like working). complete headache, i only use it when i have to otherwise i use my university's library printers
i never write online reviews. this is my first. this printer is so horrid that i felt compelled to do so. its that bad.
please save your money. theres no such thing as a cheap good printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
No. Just No.
on April 10, 2014
Posted by: M
from Minneapolis, MN
Setting this thing up was THE biggest pain. My OS needs to be updated to be compatible with this printer, that's my fault, so I used my phone to set it up. This is supposed to be made easy with the phone app. Not only are there no actual instructions on how to connect, but if you want to actually figure out how to do it, you need to switch between about 5 different web pages and the app at the same time. And it doesn't even really tell you how to do what it wants you to do, so it's super confusing. After I spent a couple hours figuring out how to setup this thing, I was finally able to print.
But no. Not really. Every print that isn't a picture needs to go through a Data Conversion Service first. And I've been trying to print things for about an hour now, and I keep getting errors on this Data Conversion Services end even though it says it's not undergoing maintenance. There isn't even troubleshooting for it.
This thing was supposed to help me in college, but instead I feel like I need to go as far as majoring in this printer to get it to work. Not happy.
But no. Not really. Every print that isn't a picture needs to go through a Data Conversion Service first. And I've been trying to print things for about an hour now, and I keep getting errors on this Data Conversion Services end even though it says it's not undergoing maintenance. There isn't even troubleshooting for it.
This thing was supposed to help me in college, but instead I feel like I need to go as far as majoring in this printer to get it to work. Not happy.
Cons: Difficult to use, Difficult Setup, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com