Customer reviews from defender-usa.com
Defender - Sentinel Pro 8-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.7
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
329
4 Stars
96
3 Stars
11
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
419 out of
431)
Customer Reviews for Defender - Sentinel Pro 8-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
5
Dedender Security System and tech support.
on November 17, 2015
Posted by: cowboytx
Length of ownership:1 week
I want to say that this has been exactly what i was looking for in a security camera system. Most of all, getting the TECH SUPPORT for the online and network viewing was phenomenal. The tech support guy was MICHEL, he was excellent. Just want to say thanks.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Complete coverage
on November 20, 2015
Posted by: RussHick
from New Kensington, PA, United States
Gender:Male
Length of ownership:1 month
I upgraded to the 21160 system. Was able replace cameras without having to rewire. These new cameras are great. Now I can sit in my computer room and see everything around my house on one screen, day or night with overlapping views. I am now ready for the zombie apocalypse.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A great and easy system to use
on November 22, 2015
Posted by: ondebyu
from Louisiana, United States
Gender:Male
Length of ownership:1 month
I bought this system a few weeks ago and it is very easy to use and provides what I need to watch. I like the clear view feature and customer service. This is a great system with room to expand cameras.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
GREAT PRICE WORKS GREAT
on November 23, 2015
Posted by: mike123
from Massachusetts, United States
Gender:Male
Length of ownership:1 week
just got it last week and put it up myself and call up for a little support and this guy Michel was great had to do a lot of stuff to my computer that I could never do thank you so much Michel
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on November 23, 2015
Posted by: Josh C
from North Central Arkansas
Gender:Male
Length of ownership:1 month
This is a great system. Networking is easy with the assistand of Mithel at Defender. The ony issue that i have had is that the external IP address keeps changing from my ISP so i have to purchase a Static IP from them to allow for remote access.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
system is comprehensive
on November 23, 2015
Posted by: reed46
from Michigan, United States
Gender:Male
Length of ownership:1 month
Purchased three weeks ago and has been operational for a week. The picture quality is great and the night vision is much better than expected. The DVD has so many different features and the directions are easy to follow. I might suggest that the instruction manual be downloaded to make it much easier to follow. I have not yet set up the wifi and hope that there will be no problems. As a side note, we just got 14 inches of blowing snow here in Michigan and no problems with the outdoor cameras.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use !
on November 24, 2015
Posted by: Grizzly
from Holton, KS, United States
Gender:Male
Length of ownership:1 week
Got it a week ago worked great , be careful not to strip adjustment screw . Easy fix with small bolt and nut.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
very cool!
on November 24, 2015
Posted by: Badcat24
from Louisville KY
Gender:Female
Length of ownership:1 week
My neighborhood has been experiencing a higher crime rate. While I haven’t had any issues, most likely because my German Shepard answers the door with “extreme prejudice”, I live on the busy corner and turned 4 cameras outward to watch our streets.
The physical set up was easy enough, some creeping in the attic and done. The software set up would have been impossible for me had it not been for the great Tech I talked to. It did take 48 minutes in hold to get him, but he was worth every minute. All the numbers in the right places, ports forwarded and I can see my house and street from my phone! Very Cool. I did note the live feeds are a little rough around the edges, but in playback mode it’s very clear. And I’m guessing that has more to do with my Internet speed, than the defender software.
As a bonus the defender has already helped me locate a missing baby chick. I was able to watch her in the chicken coop on playback, and rescue her little butt where she had gotten into trouble and was stuck. Chickens are fun and sweet, but not the brightest crayons in the box.
As a last note, one of my new cameras has a short of some kind, and I’m currently dealing with customer support. It looks as if they will make it right, no worries. Errors happen, a company that makes it right is the bomb!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com