Customer reviews from defender-usa.com
Defender - Sentinel Pro 8-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.7
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
329
4 Stars
96
3 Stars
11
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
419 out of
431)
Customer Reviews for Defender - Sentinel Pro 8-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
5
Awesome
on July 17, 2015
Posted by: Kevin23
from Belton, MO
Length of ownership:6 months
Very easy installation. Works like a charm. Actually had someone steal something out of our garage about a month after getting the cameras up & was able to provide the police some good footage. They commented on how impressed they were at the footage provided - said it was much better than they normally receive!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome technology!
on July 20, 2015
Posted by: hena
from Beaumont, Texas
Gender:Male
Length of ownership:1 year or longer
I purchased my second system in March of 2015, and it relieves me of the stress associated with not being able to know what is happening while away from home. I can even get email alerts when motion is detected. Defender is great. The technical support is very knowledgeable, which is rare these days.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system. Ordered on line, rec'd 1 week
on July 20, 2015
Posted by: JesseB
from Washington State
Gender:Male
Length of ownership:1 week
I just received the Defender with four cameras. I am old enough to be considered senile but was able to install the cameras, DVR, connect monitor to router and install mouse, etc. I needed help to set up my laptop and smart phone. I chatted with Daniela and she gave me a contact number. I called and after about ten minutes was connected with Michel, tech assistant. It took about an hour but he stayed with me and set up both the computer and Android phone. He is an excellent communicator and very knowledgeable on all aspects of the system. Bottom line: Great service, good pictures and extremely flexible system. I would not hesitate to recommend to family or friends.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love the view
on July 27, 2015
Posted by: Lancer
from Florida
Gender:Male
Length of ownership:1 month
Awesome viewing. Looked at other cameras and these are better than others I have seen. Very clear even at night they are great! Had the only in front and they tried to break in the back so bought these and covered all areas. Much better , feel safer and can leave home knowing the house is in good hands. I love being able to view all around house even at work. Great cameras, best choice!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A definite upgrade to my 5 yr old system!
on July 27, 2015
Posted by: LtKevin
from Starbuck, MN, United States
Gender:Male
Length of ownership:1 week
I bought a week ago and installed it this weekend. Very happy with the quality of the video. Only have one issue and hopefully Amazon will take care of this for me. 2 of the cameras had issues, 1 had lines running through and the other one is blurry. Switched them out with ones that were working perfectly and still had the same issues with these 2. Otherwise easy system to setup and use. Definite upgrade to my 5 yr old system at the lake house and much better than the one I use at my permanent residence.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Another winner by Defender
on July 29, 2015
Posted by: Camera nut
from Georgia
Gender:Male
Length of ownership:1 week
This was bought as an upgrade from my 3 year old 8 channel Defender system. The older system has work perfect and any time I have needed help their customer support has been right there, including setup on this new system. These new 800TVL cameras are great with very nice picture day and night, the 2 TB storage holds plenty of recording time.
Thanks
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Seems to be quality
on July 30, 2015
Posted by: Doc1955
from Arkansas
Gender:Male
Length of ownership:1 week
Bought this system for my home. Haven't installed it yet, I've not had the time too. However I have opened the box and viewed everything. The looks and quality seem to be very good. I'll give it 4 stars since I haven't tried out yet.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
OUTSTANDING CUSTOMER SUPPORT FROM MICHEL
on July 30, 2015
Posted by: Sniper Ridge
from Great Smoky Mountains, TN
Gender:Male
Length of ownership:1 week
Immediately after receiving my PRO Defender system, I was impressed and delighted by the quality of the product. The cameras are heavy gauge metal and obviously well constructed. I was expecting plastic. After the installation, I was equally delighted with the optic resolution, and especially thrilled with the night vision feature. It's unreal to
see so clearly in pitch darkness. This offers a peaceful security to our remote location. With that said, I must go on the the BEST part of my review. It deals with customer support, and specifically my rep, Michel. I have dealt with many Customer Tec support people of the years, and I can honestly say, HANDS DOWN, that my experience with Michel is the absolute best I have ever experienced. Michel is thoroughly knowledgeable with the product and difficult problem solving. The attentiveness to my concerns and issues is unparalleled. What would have been a nightmare for me to accomplish was easily addressed and corrected by Michel. I have never EVER had such an enjoyable experience with a service rep. I am comforted by the fact that I have TIMELY 101% support from my rep. I totally recommend this product and their especially the customer service.
,
see so clearly in pitch darkness. This offers a peaceful security to our remote location. With that said, I must go on the the BEST part of my review. It deals with customer support, and specifically my rep, Michel. I have dealt with many Customer Tec support people of the years, and I can honestly say, HANDS DOWN, that my experience with Michel is the absolute best I have ever experienced. Michel is thoroughly knowledgeable with the product and difficult problem solving. The attentiveness to my concerns and issues is unparalleled. What would have been a nightmare for me to accomplish was easily addressed and corrected by Michel. I have never EVER had such an enjoyable experience with a service rep. I am comforted by the fact that I have TIMELY 101% support from my rep. I totally recommend this product and their especially the customer service.
,
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com