The pump I purchased is fine, but I was disappointed that I could not get one with greater capacity to match one I purchased at an earlier date.
Written by a customer while visiting simplehuman.com
Customer Rating
5
great addition to kitchen sink area
on July 8, 2019
Posted by: Stevan G.
I really liked the soap dispenser until it stopped working!!! I am glad to have the replacement and hope that it performs as well as the first one did in the beginning!!!
Response from simplehuman.comBy Jeffery Siu, July 8, 2019
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always strive to make it right and we assisted this customer with a replacement in order to do so.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Very helpful!!!
on December 30, 2019
Posted by: Rose
I’m a private chef and I could not live without this in my kitchen! It is essential for clean hands and clean dishes!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Senser pump
on September 6, 2019
Posted by: Roselyn
Great product, as are most of your products. I have quite a few of them.
Written by a customer while visiting simplehuman.com
Customer Rating
5
doesn't work
on December 6, 2015
Posted by: Diana H.
I bought the first pump it worked for awhile but started leaking, called they replaced it once I sent it back, replacement didn't work at all. :( :(
Written by a customer while visiting simplehuman.com
Customer Rating
5
Perfect for limiting soap consumption.
on October 28, 2020
Posted by: John E.
Perfect for limiting soap consumption. Nice design !!
Written by a customer while visiting simplehuman.com
Customer Rating
2
Remember to register the product after purchase
on February 3, 2019
Posted by: Anonymous
This is the first simplehuman battery operated soap dispenser purchased. I do own and really enjoy the use of the USB charged dispensers that I own. This one even though it did not get as much use in a high traffic area and dry climate I live it created a film/corrosion of the batteries and battery area within the dispenser and would not operate. I called Customer Service (since I had registered the dispenser at time of purchase) and a new one was sent out to me as a replacement. simplehuman Customer Service stands behind their product when you as the consumer take the time to register all of the simplehuman products that you purchase. That is the key.
Response from simplehuman.comBy Jeffery Siu, February 3, 2019
Every simplehuman product is backed by our excellent warranty. We always recommend registering them to ensure that we can offer our customers convenient and efficient service but each purchase is still covered even if the item is not registered.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Fabulous soap dispenser
on June 11, 2020
Posted by: Anonymous
I put this in my kitchen and am really happy with it. I can get soap by simply putting one hand out. I may need to buy for my bathrooms too!
Written by a customer while visiting simplehuman.com