Customer reviews from frigidaire.com
Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Ebony
Average customer rating
3.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
17
4 Stars
13
3 Stars
7
2 Stars
5
1 Star
4
71%of customers recommend this product.
(
32 out of
45)
Customer Reviews for Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Ebony
Customer Rating
1
Did not meet Expectations
on May 19, 2015
Posted by: Cookieman322
from Princeton, NJ, United States
Had the unit for a month and we are returning it back to the store. It will not keep the temp cold enough for our tastes and requirements. Also the ice maker is very sub par and is of poor ice making capabilities.The ice has a funky hose taste that is horrible because it is not filtered. It will not make ice fast enough to fill the ice bin overnight, it takes more tahn three days. This was a bad decision for our family to buy this unit.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 26, 2015
Good Afternoon, Cookieman322. We want to personally thank you for taking the time to share your imperative quality concerns and experience with us. Your opinion and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We deeply apologize for any inconvenience your appliance may have caused you and regret to hear that you no longer have your product. We do hope that we have the opportunity to restore your faith in the Frigidaire brand in the near future. We ask that if you have any additional concerns or comments that you contact your local retailer or us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
5
happy customer
on July 17, 2015
Posted by: mr good buy
from katy tx
for a small fridge it sure is big. It fit right where our old one went . Much more freezer space and double the capacity and double the shelves WOW!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Features
on July 24, 2015
Posted by: JTBN
from South Carolina, United States
Really like the mini bin/shelf. Would like to have one more regular 1/2 shelf. Freezer shelf is very handy. Family of 3 or more should get a little bit bigger version. Overall I'm very happy with this fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
overall happy
on August 31, 2015
Posted by: rah62
from Western Pennsylvania
Bought about two months ago. I like the features of the sliding shelves. The ice maker however, is the one thing we are disappointed with. It doesn't make ice quick enough to keep up with usage. The ice maker was replaced and it seems to be a little better but not up to the standard of my old Kenmore.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
works good so far
on September 16, 2015
Posted by: npphil
from kissimmee ny
happy had unite for about 2 weeks so far runs good has alot of room
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 4, 2015
Posted by: gardenguy65
from Klamath Falls, OR, United States
I purchased this a couple of months ago and so far everything works as it should. I will say to all future buyers, buy one a little bigger then what you're looking for. I found out that I needed a bigger one than the 20.3 cu ft I purchased.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on October 17, 2015
Posted by: williewaw
from Edgartown, MA, United States
Purchased in early September. So far it is a good refrigerator
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Gallery 20.5 Cu. Ft. Top Freezer
on November 8, 2015
Posted by: TimeMatters
We purchased this unit because we had a specific size and style we needed and we wanted movable storage options. It came with a few cracked shelving pieces that were replaced quickly by the store. The store has been great to work with.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 28, 2015
Hey, TimeMatters! Thank you for taking the time to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. I am happy to hear you are receiving great customer service from one of our authorized dealers. Please contact us directly for any further assistance. Thank you for your business and comments. –Best Regard, Derrick
Written by a customer while visiting frigidaire.com