Customer reviews from frigidaire.com
Frigidaire - Gallery 20.4 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
10
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
2
79%of customers recommend this product.
(
22 out of
28)
Customer Reviews for Frigidaire - Gallery 20.4 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
GREAT Fridge
on July 20, 2016
Posted by: Not Chrissy
from Dracut, MA, United States
I have had the refrigerator for about 2 months and love it! 2 favorite features -- a shelf that can slide back into a half shelf (came in very handy during a dinner party prep) and the full width meat drawer. Excellent use of space. The one down side is I find it a little noisier than my old Frigidaire when it is running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value
on September 22, 2016
Posted by: MsAmy62
from Monroe, MI, United States
[This review was collected as part of a promotion.] I purchased this fridge from Best Buy and it was delivered in August 2016. Love my new fridge! I really like the light in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on December 14, 2016
Posted by: Wentz 10
from Fleetwood Pa
[This review was collected as part of a promotion.] We bought this a month ago and so far so good. Only complaint is that the ice maker is slow.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good refrigerator value
on December 21, 2016
Posted by: EMinBK
from Brooklyn, NY, United States
[This review was collected as part of a promotion.] We bought this refrigerator to replace a very similar 18-year-old Frigidaire model. While some of the drawers and shelf pieces seem to be of lesser quality than the ones on the older model, overall, we're happy with this fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not as much storage as you would think.
on January 24, 2017
Posted by: Flamingo13
from Alexandria, VA, United States
[This review was collected as part of a promotion.] I've had this installed for 3 weeks - I replaced a smaller Frigidaire Gallery because of the color. My smaller one actually was able to store more on the door, the bins w/this one aren't that great, there is limited space to put them. I can't get the drawers inside out to change them (the contractor had placed them) - there is also a limited range of heights to be able to place the shelves. I wish I had my old one back - wouldn't have purchased this one if I had known about these issues.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist, January 25, 2017
Flamingo13,
I'm sorry to hear that you are not content with the storage capacity of your refrigerator.
Typically, to remove the drawers, angle them slightly toward the center of the fridge as you slide them out.
For any additional questions, please feel free to contact our Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm.
Best,
Maggie
I'm sorry to hear that you are not content with the storage capacity of your refrigerator.
Typically, to remove the drawers, angle them slightly toward the center of the fridge as you slide them out.
For any additional questions, please feel free to contact our Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm.
Best,
Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Features
on February 16, 2017
Posted by: 65Scott19
[This review was collected as part of a promotion.] I purchased this about a month ago and so far it meets our needs. We are a little disappointed with the amount of noise it makes. The manual said there would be some noise with the refrigerator, however I did notice a strange noise that I feel is not what they mentioned. I appears to be coming from the lower back area. When I move the unit a little or shake it, it stops but will return. I believe that is coming from around the fan area.I will be calling Frigidaire to have someone come out and fix it. It would be nice if the pullout shelf would pull straight out instead of the middle of it dropping down before pulling out.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replacement of old refrigerator
on March 15, 2017
Posted by: Bogeybill
from Chula Vista, CA, United States
Received new as a gift from our children. Former appliance was 17 years old, and starting to make unusual sounds.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does the basic job
on April 28, 2017
Posted by: jbtales
from Marblehead, MA
[This review was collected as part of a promotion.] Bought this because all the models Consumer Report suggested were not available.
It's a deep frig. and has plenty of room if you are good at looking behind things. The drawers don't move with ease, but work.
It's a deep frig. and has plenty of room if you are good at looking behind things. The drawers don't move with ease, but work.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 1, 2017
Hi JB! Thank you for your feedback. It is truly appreciated. Respectfully- CiCi
Written by a customer while visiting frigidaire.com