Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
great features and doesn't show fingerprints!
on March 15, 2017
Posted by: Kelly1985
from Lafayette Indiana
[This review was collected as part of a promotion.] I bought this wanting a little smaller than what I originally had and it's perfect! I love the shallow meat and cheese drawer and the 2 crisper drawers are a good size, nice and deep. The bonus though is that it doesn't show smudges or fingerprints!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we wanted
on April 26, 2017
Posted by: Debra53
from Rock Island, IL, United States
[This review was collected as part of a promotion.] Quiet with excellent features. Holds more groceries than our old Model of the same size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2017
Posted by: joe36
from W. Henpstead, NY
[This review was collected as part of a promotion.] I have used it more than fifty days and I am satisfied with its appearance, and function.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's noisy!
on June 29, 2017
Posted by: Unhappy chick
from Omaha, NE, United States
[This review was collected as part of a promotion.] This refrigerator makes a lot of popping and clicking sounds, the door seals are bad and the piece that activates the light inside doesn't function well, causing the alarm to go on even though the door is closed. This appliance has not met our expectations for such a well-known brand
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 5, 2017
Yikes! I am dismayed to hear your refrigerator purchase has not met your expectations, Unhappy chick. Some of the sounds you’ve been hearing may be part of your appliance’s normal function. For example, the popping sound you may hear can be coming from the defrost heater. During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound, and after defrosting, a popping sound may occur. Page 20 of your Owner’s Manual addresses the normal sounds the refrigerator may make. Page 9 in your Owner’s Manual addresses the gaskets and how to adjust them for a good seal. So that we are able to gain more insight and assist you properly, we request that you reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Working well and looks good
on August 2, 2017
Posted by: SGPETE
from Happy Valley, OR, United States
[This review was collected as part of a promotion.] Really like the LED lights in both compartments. Much easier to see everything.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2017
Posted by: PS60
from Faribault, MN
[This review was collected as part of a promotion.] Nice refrigerator. Easy to find what I am looking for. Easy shelves to clean off.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lots of room........but
on February 19, 2018
Posted by: gibster
from Iowa
[This review was collected as part of a promotion.] We found what we liked and the appropriate height. We have waited for three months to have the door replaced because the plug for the handle wasn't there and the insulation leaked out of the hole. We finally got that door replaced and now there is a dent in the top of the door.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 20, 2018
Hi Gibster!
We really regret to hear of your experience with your purchase. In researching, we were unable to locate any contact with us or service request pertaining to your matter.
However, we would like to address any of your concerns for you to make sure that you are fully satisfied with your purchase.
At your convenience, please feel free to reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST, so that we are able to properly assist and gain a better understanding.
Kindly- CiCi
We really regret to hear of your experience with your purchase. In researching, we were unable to locate any contact with us or service request pertaining to your matter.
However, we would like to address any of your concerns for you to make sure that you are fully satisfied with your purchase.
At your convenience, please feel free to reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST, so that we are able to properly assist and gain a better understanding.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
A costly mistake!
on July 25, 2018
Posted by: robinb1010
[This review was collected as part of a promotion.] We purchased this because of a good review and the look of the outside, without thinking too much about the inside- our mistake! The design of the space on the inside is terrible and we can never find anything! The quality of all the plastic is poor, and the fruit drawer 'handle' broke off and the sliding tray broke. The ice maker functioned for just a few months and broke. We have had this refrigerator for 4 years and dislike it so much we are already searching for a new one that is not Frigidaire.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , August 2, 2018
We are truly saddened to hear that you feel this way, robinb1010. I really hope that you reconsider our Frigidaire brand and welcome you to research our site https://www.frigidaire.com/ for a refrigerator that meets your needs. Kindly, Maggie
Written by a customer while visiting frigidaire.com