Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Exceeded our expectations
on July 13, 2016
Posted by: ann44
from Chicago, IL, United States
We thought we would be losing interior space, having to choose an 18 cu. ft. refrigerator instead of our previous 20 cu. ft. Frigidaire. Because of the interior shelf, drawer, and door configuration, it seems to accommodate contents more efficiently and allows even more storage than its predecessor. The lighting is wonderful...our previous one had no freezer light...and the LED lights are softer than we expected. Though we have had it for over a month, we are still excited about our choice each time we open it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
A little dissatisfied
on July 13, 2016
Posted by: Debbie 58
from Jasper, AL, United States
This is the 2nd one the first one they had to come get in less than a month it stopped cooling an this one has to have temp turned wide open to keep things cool enough so I'm dissapointed with fridge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 1, 2016
Thank you for sharing your concerns, Debbie 58. Is your refrigerator located in a garage? Make sure that no obstructions is blocking the vents and that the gasket is sealed and closed properly on your refrigerator. Please feel free to reconnect with us should you have any other questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 16, 2016
Posted by: Joney
from Long Beach, CA, United States
I bought it a few wks ago. Its spacious and has lots of shelved. The freezer has a light that let's me find what need instead of taking everything out.
Easy to clean my kids fingerprints
Easy to clean my kids fingerprints
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
great fit
on July 21, 2016
Posted by: spit
from Hamilton,Ma.
We have had to have the unit serviced twice. All about a noisy and squeaky door. First guy ordered a bushing made of plastic. Second guy could not install it and decided to reverse the washer setup. Door still squeaks a little probably only a matter of time, good thing we purchased the extended warranty.
Also noticed on hot and humid days there is a slight ice buildup around the freezer door.
Also noticed on hot and humid days there is a slight ice buildup around the freezer door.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Attractive, spacious refrigerator.
on August 16, 2016
Posted by: keenj
from Cliffside Park, NJ
We replaced our very old refrigerator with this model. The smudge-free stainless exterior is very nice, as are the glass shelves and adjustable door shelves. We needed something that would fit in a small space and this fit the bill. The interior of the fridge seems more spacious than our previous model. The freezer seems less spacious. Also, with the freezer shelf adjusted as we have it, a tall water bottle won't fit. If we lower the freezer shelf, there's not enough room below it. We had to monitor and adjust the temperatures. They were often above 40 degrees and 0 degrees at the recommended setting. Now, they seem in the proper range most of the time. We have noticed ice forming on items in the freezer. Overall, we're happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on August 19, 2016
Posted by: elr1961
from Saint Louis, MO, United States
Excellent features for the size / price. Very attractive visually. I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
We love the lighting and the shelving
on September 15, 2016
Posted by: bp73
from Bloomsburg, PA, United States
[This review was collected as part of a promotion.] The freezer temperature, at the coldest setting, ranges from 0 to 15 degrees. The warmer temperature is for a long enough period of time to cause frozen water droplets, frost on food, and icing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, September 22, 2016
Hey bp73! We would like to get more information in regards to the issue that you're experiencing with your refrigerator. Please take a moment to contact us directly at 1-888-203-1389. We would like to review your account and see what assistance might be available. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Sleek Model But Having Issues with Freezer Frost
on September 17, 2016
Posted by: Yaffamo
from Brooklyn, NY, United States
I've owned my Frigidaire Gallery Refridgerator for just over a year now. It's sleek looking and I like the lighting feature. My own big issue that seems to be building up is I get a LOT of freezer frost, especially on one side which is on the food and ceiling of the fridge. I can't figure out what's causing all this.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 22, 2016
Hi Yaffamo, thank you for sharing your feedback with us. I understand that you are experiencing frost in your freezer section. I would suggest testing your door gasket. The best way to test this would be to place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then we would suggest a replacement door gasket. Kindly, Jennifer
Written by a customer while visiting frigidaire.com