Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
2
Foul Smell
on February 15, 2017
Posted by: Aguirrej
from Burbank, IL, United States
[This review was collected as part of a promotion.] After having it 3 months a smell comes from the drip pan and every time the fan exhauts it creates a smell. The drip pan is not easily accessible to clean. I had an older model refrigerator over 10 years and never had this issue. If this problem with the smell never happened this would be a 4 or 5 star refrigerator. However, how can a new refrigerator create a smell that is very noticeable after 3 months and you can't clean the drip pan...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, February 23, 2017
I'm hate to hear about your refrigerator experience, Aguirrej. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful to look at...
on February 15, 2017
Posted by: Linda D
from Whittier, CA, United States
[This review was collected as part of a promotion.] The Frigidaire Gallery 18 cu ft. was best in class for us when shopping for a new refrigerator late last year.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clean and easy to organize
on February 15, 2017
Posted by: Weezy
from Morris Plains, NJ, United States
[This review was collected as part of a promotion.] I bought this a month ago and it meets all my needs
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
decent for the price
on February 16, 2017
Posted by: Retired13
from Brunswick, OH, United States
[This review was collected as part of a promotion.] After five months, the deli tray drawer broke. When I called Frigidaire, the person was helpful. That being said, I found the part was not necessarily covered. They reluctantly shipped me a new one. That was a good decision on their part as I will be in the market for a dishwasher and range shortly. If part not replaced after only five months I would not even consider another Frigidaire product.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, February 28, 2017
I'm sorry to hear about your deli drawer experience, Retired13. After reviewing your account, I see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Refrigerator
on February 22, 2017
Posted by: steph1020
from Stanton, KY, United States
[This review was collected as part of a promotion.] Very Happy with item. Purchased for new city hall and police dept
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features!
on February 22, 2017
Posted by: Pixie2
from Mansfield, OH, United States
[This review was collected as part of a promotion.] I bought my fridge a month ago,looks great
Super buy for the money.
Super buy for the money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 16, 2017
Posted by: Nannieof12
from San Diego, CA, United States
[This review was collected as part of a promotion.] It was the only refrigerator that fit into the space I had available and it is very smart looking. It is just what we needed to keep our food fresh.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 28, 2017
Nannieof12, thank you for sharing your refrigerator review with us. I am glad that we had just the right refrigerator to meet your needs. I think you are going to enjoy the Custom-Flex Door™ with a variety of door bins and accessories that can be personalized to fit your lifestyle. Additional door bins and accessories are available for purchase whether you want to add something to your door today, or in the future. Should you have any questions, please don’t hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the no smudge stainless doors
on March 20, 2017
Posted by: rita patita
from San Clemente, CA, United States
[This review was collected as part of a promotion.] I am very pleased with my fridge functionality also beautiful design. It makes me feel happy everytime I open it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com