Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
1
Poor Quality!
on February 21, 2016
Posted by: Aunt Sarah
from Lawrence, KS, United States
We bought this to replace a 25-year-old refrigerator. Now we wish we had the old one back, rust and all! We thought the awkward door shelving would be the biggest problem. Not so! First of all, the main shelves are so close together, there's no room to put much in here--no place to keep a bowl of potato salad or keep a dessert chilled. I thought the freezer would seem roomy without an ice maker, but it is so small, I can hardly put anything in there. The drawers are difficult to pull in and out. Worst of all, however, is the fact that nothing stays cold in this refrigerator. I have it on the very coldest setting, but milk goes sour...and I do mean SOUR...in a couple of days. I've had to pour out countless cartons. Cheese gets mildewed. NOTHING stays fresh. Any money saved with energy efficiency is lost by having to constantly replace food. We'd like to just haul this crummy thing out to the curbing, but we've got to finish payments on it first. This was awfully expensive for such a small size and such lousy quality. I will never buy a Frigidaire again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, March 2, 2016
Hello, Aunt Sarah.
Thank you for purchasing our refrigerator for your home and becoming part of our extended Frigidaire family. I regret to hear your refrigerator is not cooling properly. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly, Derrick
Thank you for purchasing our refrigerator for your home and becoming part of our extended Frigidaire family. I regret to hear your refrigerator is not cooling properly. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased with the refrigerator so far
on March 28, 2016
Posted by: ritab1287
from Green Bay, WI, United States
After my original refrigerator died, I had a limited time to find one that fit into my space. this refrigerator met all my needs and looks great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the smudgeproof finish and the Moving shelves
on May 5, 2016
Posted by: lindamm55
from Dallas, TX, United States
I bought this back in March and the only thing that does bother me is the motor when it kicks in. It is kind of a loud hum.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on May 24, 2016
Posted by: Ajjr
from Los Angeles, CA, United States
Been having this frig for a month, keeps food ans drinks nice and cold... Smear proof helps having a five year old as well
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Like the exterior, but....
on June 5, 2016
Posted by: Michelle T
from Eagle Bay, NY, United States
The interior of the freezer gets "icicles" on the inside front left. We are very frustrated as it not only is full of condensation, water actually collects in the bins. A LOT of water. We will have to call a repair service. It's only been in use for a couple of months.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 14, 2016
Thank you for sharing your feedback, Michelle T. My records indicate that you're scheduled for service on June 27th with Dave Hayes Appliance Center. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other product questions or concerns. Kind regards, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Reefer
on June 10, 2016
Posted by: Irish1006
from NJ, United States
Works good has a noise issue when freezer kicks on
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
some issues
on June 14, 2016
Posted by: mht5555
from Chester, VT
purchased a few months back and now that the warm weather is upon us, we are getting frost in the freezer and some condensation in the fridge portion - it is set at the recommended setting
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 2, 2016
Hello, mht5555. We thank you for taking the time to provide your feedback and apologize deeply for your experience. If you are in need of a service provider please contact us directly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 14, 2016
Posted by: Maryannloves dogs
from Masury, OH
I love my Frigidaire. I especially like the LED lights in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com