Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Wonderful but
on November 4, 2016
Posted by: Jenny13553
from Youngstown, OH, United States
This is a great refrigerator the only problem I've noticed is though it's smudge proof it scratches really really easy we Dident know to not put magnets on it . And the slightest touch put deep horrible scratches in it . No way to be removed and this is only the 2 day since we got it . Very sad about it . I tried to add my photos but it won't let me .
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 17, 2016
Thank you for sharing your refrigerator experience with us, Jenny13553. I am so sorry to hear the smudge-proof coating has been scratched by a magnet. The smudge-proofing is a clear coat protective finish that is applied directly to the stainless steel appliance to resist fingerprints and ease cleaning. You are correct that there is no way to remove the scratches from the coating, I am sad to say. I wish I had an answer for you beyond replacing the door. Regretfully, your Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not good
on November 9, 2016
Posted by: Barcelo
from Miami, FL, United States
[This review was collected as part of a promotion.] I'm totally disappointed with this refrigerator it is too noisy and I have a condensation all over the freezer. Not a good product to buy
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 2, 2016
Barcelo, I am sorry to hear of your disappointment in your refrigerator. The only thing that can cause frost buildup inside a freezer is warm moist air. Possible reasons for warm air include a door not closing fully, and the door gasket not sealing properly. If these do not apply and frost continues to be an issue, the defrost control may not be working properly. Normal operating sights and sounds are addressed on page 19 of your Owner’s Manual. I have every confidence in our Authorized Service Provider, and that your service appointment has resolved your concerns. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Fridge
on November 9, 2016
Posted by: kaok
from Dallas County, TX, United States
I bought this for my garage. This fridge is huge. We can pack a lot in it and its so pretty. My old fridge was also a Frigidaire. It lasted 20 years. Hope this one lasts that long.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Fridge
on November 9, 2016
Posted by: Terrirea
from Manteca, CA, United States
[This review was collected as part of a promotion.] I bought my first refrigerator about 3 months ago. I love it. It is the perfect size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
very disappointed
on November 9, 2016
Posted by: Richie B
from Luzerne, PA, United States
[This review was collected as part of a promotion.] Bought this appliance a month ago and I'm sorry i did within 2 hours it startled a rattle which has never been heard before by the second service company. Becoming so disgusted I may not keep it very long and never buy another Frigidaire appliance again and may post this on a blog.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 23, 2016
Richie B, thank you for sharing your refrigerator experience with us. We regret that you had to have a service call so soon and unexpectedly. I have full confidence that your service appointment in progress will resolve your concerns, and return the refrigerator to full functionality. Although no manufacturer can guarantee against repairs or service visits with any of their models, Frigidaire does stand behind their products and services. Quality tests are continually conducted to provide our consumers with the best appliances possible in the industry. Frigidaire uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Each consumer may choose from a wide variety of appliances, each built to provide a quality product and various features to best suit their needs. We thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Should have any questions, please do not hesitate to reconnect with us. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks good, but.
on November 9, 2016
Posted by: DCantu
from Chesapeake, VA, United States
[This review was collected as part of a promotion.] We recently purchased this product and we are happy with our choice. The only thing that gives us pause is that sometimes the fridge makes a strange popping noise.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator Review
on November 11, 2016
Posted by: Rutjr79
from Richmond, VA, United States
[This review was collected as part of a promotion.] We remodeled my Mom's kitchen with new appliances. This unit fit into a small space without having to change the kitchen cabinets.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Functional and Roomy Refrigerator!
on November 11, 2016
Posted by: Okie Dave
from Edmond, OK
We bought this refrigerator to replace an aging one we had in the garage. Bought it because it was rated for use in the garage (insulation). We were worried about dropping from our double-door 25 CU to this single door 18.1 CU, but it has turned out to have fantastic space/shelving allocation. Plenty of room, yet compact enough that it doesn't take up a lot of space. Has run quietly and reliably since we've received it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com