Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
1
Poor design and quality control
on August 31, 2015
Posted by: Disappointed2
from California, United States
The first refrigerator freezer door leaked and formed icicles from the roof of the freezer. The replacement refrigerator drips water into the refrigerator compartment when the freezer runs thru the defrost cycle.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointing Refrigerator
on September 16, 2015
Posted by: Judge Dave
from Mayville, New york
We noticed that the shelfs were not as sturdy as they use to be plus the spacing available between them could have been better designed to store more items then they do, and lastly, it is really noisey. The service tech even changed the fan motor but the noise was still there.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 24, 2015
Hi, Judge Dave! I appreciate your comments and time. Also, I would like to welcome you to our Frigidaire family and thank you for purchasing our Frigidaire Side-by-Side Refrigerator. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. –Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
3
The Right Fit
on September 16, 2015
Posted by: Lkp9
from Freeport, NY, United States
I bought this refrigerator along with other Frigidaire Gallery appliances
since I was renovating my kitchen and it fit the space in my small
condo kitchen. A service man had to make an adjustment to the
door because an alarm kept beeping which he said is suppose to
alarm when the door is left open. (Don't think that's necessary.)
It also is pretty loud but I got used to it. The shelves on the door
are nice but the freezer is a little small.
since I was renovating my kitchen and it fit the space in my small
condo kitchen. A service man had to make an adjustment to the
door because an alarm kept beeping which he said is suppose to
alarm when the door is left open. (Don't think that's necessary.)
It also is pretty loud but I got used to it. The shelves on the door
are nice but the freezer is a little small.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 27, 2015
Hi Lkp9. We want to thank you for sharing your important design and performance feedback. Our team will evaluate your review to help in implementing future design improvements to our product lines. Should you need additional assistance, please call us directly. Best Regards –
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks and works good
on September 17, 2015
Posted by: Roland
from Cooper City, FL
Working well. But has constant condensation inside freezer which forms ice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy this refrigator
on September 24, 2015
Posted by: Adonis
from Los Angeles,ca
Not happy at all with this refrigerator. Horrible shelving already had trouble with the freezer. I would not recommend this to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ideal Features
on October 8, 2015
Posted by: Lonestar
from Waterloo, IA, United States
Bought 2 month ago, very satisfied, lights and adjustable shelves
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Do FAR the Frigidaire is working OK.
on October 16, 2015
Posted by: johnnyace12
from West Babylon, New York
We had problems with the first unit I bought in May 2015 it had to be returned. The replacement is working OK, SO FAR!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
VERY Noisy..made cheaply
on November 13, 2015
Posted by: Marierebecca
from California, United States
We were in a big hurry to buy because we're leaving for vacation.. What a mistake.. If this is all u can afford then its good price.. But I can't believe all the noises it makes.. Sounds I've never heard coming from my kitchen..made very cheaply.. We were forced to buy 30" because of small space.. But there are definitely better choices if u can spend another $200-300 .. We had to buy whatever was availably on floor that day..my old fridge was Maytag. And it lasted 15 years..I only pray this one breaks in the near future. So I can get a better product..it does have really cool bins on door you can move customize.. That's the best feature for sure..
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 11, 2015
Hello, Marierebecca! Thank you for choosing our Frigidaire Top Freezer Refrigerator for your home. We appreciate your comments and feedback. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We thank you again for your continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com