Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Good little fridge
on October 23, 2015
Posted by: Isabell
from Portage, MI, United States
Got this few months ago and so far has been fine. Has plenty of space for us and wasn't crazy expensive. I love the customization you can do with the door and was main reason I bought this fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Adjustable Shelving!
on October 27, 2015
Posted by: dlnett
from Wisconsin, United States
Love the adjustable shelving on the door. This is a second fridge for that extra overflow and beverages.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on October 28, 2015
Posted by: Great White
from Torrance, CA, United States
Great product. Nice design. Would recommend to anyone !!!!!!!!!1
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
reasonably priced, but loud!
on October 28, 2015
Posted by: BestBuy15
from California, United States
This refrigerator looks nice and is reasonably priced, but it is very loud. I had it serviced because it sounds like the compressor is ALWAYS running. I was told that is the normal sound of the fan in this unit. The freezer also gets frost buildup around the door opening no matter how much I clean it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 22, 2015
Hello Frigidaire shopper. Thank you for taking the time to provide a review on your Frigidaire refrigerator, FGTR1845QF. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. We would like to recommend that you confirm that both your refrigerator doors are sealing tightly. If you have not already, please refer to the Installation pages of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers (if applicable) to ensure a tight seal at the doors which can greatly affect the temperature and condensation inside the refrigerator. If the seal in general is not attached tightly to the body of the refrigerator we ask that you contact us directly so we quickly work towards a resolution for you. Kindest regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with my purchase; I expected more"
on October 30, 2015
Posted by: Tino
I bought my unit not too long ago and shortly thereafter there was accumulation of frost and had to call for service
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, November 17, 2015
Good Afternoon Tino! I hate to hear your refrigerator was in need of a repair. If you still have a concern of sorts, please contact us directly. -Kind Regards, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love my new Frigidaire !
on November 12, 2015
Posted by: Patti69
from Plattsburgh, NY, United States
I remodeled my kitchen this summer and so glad I chose all Frigidaire appliances - stove, refrig and dishwasher!! I love them!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not thrilled
on November 13, 2015
Posted by: sandbarw
from Monroe, WI, United States
I bought this along with a stove and dishwasher for my new house. It's noisy but I am starting to get used to it. However, after having the tech come twice, I am still getting ice build up around the freezer door. Since this was installed by the techs, I assume that it was installed correctly. When I spend this kind of money on something brand new, I expect it to WORK like it's brand new! The old one I replaced was working better.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 8, 2015
Hi there, sandbarw! We want to first express our appreciation for purchasing our appliances and for becoming part of the Frigidaire Brand family. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
trouble from day one
on November 13, 2015
Posted by: val c
from Pittsburgh, PA, United States
I bought this and 2 days later it had to be replaced. Now the replacement has needed service- after only a month. I am sincerely hoping that this isn't an indication of a terrible purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, December 9, 2015
Hi Val C,
We certainly apologize for any inconvenience you may have experienced with your refrigerator. Should you continue to experience any further matters, please feel free to contact us directly.
Respectfully
We certainly apologize for any inconvenience you may have experienced with your refrigerator. Should you continue to experience any further matters, please feel free to contact us directly.
Respectfully
Written by a customer while visiting frigidaire.com