Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.8
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
229
4 Stars
175
3 Stars
78
2 Stars
40
1 Star
55
75%of customers recommend this product.
(
420 out of
561)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
third time is a charm
on October 16, 2015
Posted by: not really impressed
from SF Bay Area, California
We bought this in July and had to return the first 2 - same problem I see here which was ice forming in the freezer. Best Buy was great about making what turned out to be 3 deliveries. I really think this is a design flaw. Otherwise, I too find it very difficult to organize the box. We needed the doors reversed but the "drawer" is not changeable - I don't see why not and would really like it on the other side. It is hard to find things and I almost feel it should have another shelf. However, I do really like the finish , it truly is fingerprint proof and the handles shine up with just a wipe.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 3, 2015
Hey, not really impressed! Thank you for taking the time to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. Please contact us directly for any further assistance. Thank you for business and your continuing support of the Frigidaire brand. –Best Regard, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
No Nonsence Refrigerator
on October 17, 2015
Posted by: Hidden
Needed to replace an old fridge with a dependable one which could be trusted to operate over periods of temporarily unoccupied kitchen. Would have liked to have it had an egg holder tray.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
very nice looking frig
on October 20, 2015
Posted by: larang1
from New Philadelphia, OH, United States
Bought over a month ago looks great all the way around. Does make a few noises here and there but my husband says is normal . Great frig for the price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on October 20, 2015
Posted by: jcarb
from Rochester, NY, United States
temperature in freezer is not consistent or even close. very very disappointed in this manufacturer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, November 10, 2015
Hello, jcarb! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly , Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemon
on October 21, 2015
Posted by: Paulson
from Nashville, TN, United States
The freezer failed within the first month then the fridge died. Not happy with this product.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, November 23, 2015
Hey Paulson! It does appear your refrigerator's cooling concern has been resolved. We ask that you contact us directly should you have any remaining questions. -Kindly, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well and looks nice, a good value
on October 21, 2015
Posted by: Joe M
from Baltimore, MD, United States
The new fridge has served our family well, does what it's supposed to do with a modern look and a price that won't break the bank!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Took some getting used to
on October 22, 2015
Posted by: tannin
from Dunkirk, MD, United States
I bought this several months ago because space was limited and I didn't have many choices. The freezer is small, so I have adjusted my shopping habits. It makes strange noises (not just the ice maker). On the plus side. Two shelves pull out, making it easier to get to items in the refrigerator and their are many options for storage on the door.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 1, 2015
Hiya, tannin! Thank you for your time and purchasing our Frigidaire Top Freezer Refrigerator. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We thank you for your comments and the continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
I bought this few month ago and the freezer has Ic
on October 22, 2015
Posted by: Tong
from New York, NY, United States
I bought this few month ago and the freezer has ice as you can see, is this not normal ?
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 1, 2015
Hi there, Tong! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com