Customer reviews from Samsung US
Samsung - Laptop / Intel Core i5 Processor / 14" Display / 6GB Memory / 750GB Hard Drive
Average customer rating
4.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
46
4 Stars
15
3 Stars
6
2 Stars
1
1 Star
4
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for Samsung - Laptop / Intel Core i5 Processor / 14" Display / 6GB Memory / 750GB Hard Drive
Customer Rating
4
Love despite minor "flaws"
on December 19, 2011
Posted by: Croissant
from Soul Society, USA
Expertise:Intermediate
I use the term "flaws" loosely, because there's not a whole lot this notebook does "wrong." As far as what (IMHO) it's got going for it... Beautiful design, power saving features, solid performance, glass covered display, good battery life--to name a few.
Within the pros themselves are a majority of the cons (i.e. the glass coating, while a nice touch, is very prone to background glare). I've also heard mixed reviews regarding the touchpad being buggy, but I think this might be a previous driver issue as I have not experienced any problems with it thus far. Granted, I prefer a mouse... Taste is subjective, but I have to say I'm really impressed with the overall aesthetic design, and this is a feature I've come to expect from Samsung products.
Within the pros themselves are a majority of the cons (i.e. the glass coating, while a nice touch, is very prone to background glare). I've also heard mixed reviews regarding the touchpad being buggy, but I think this might be a previous driver issue as I have not experienced any problems with it thus far. Granted, I prefer a mouse... Taste is subjective, but I have to say I'm really impressed with the overall aesthetic design, and this is a feature I've come to expect from Samsung products.
Pros: Bright display, nice vibe, good value, solid performance
Cons: prone to glare in bright lights, if only the keys were backlit...
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
3 weeks and crashing
on January 29, 2012
Posted by: AduNye
from Ardmore, OK
Expertise:Expert
I bought this laptop because I have purchased Samsung products before and loved them, and to be so disappointed with a product may have ruined Samsung for me. The laptop will work for a little while, then errors will occur causing a blue screen of death every 20 minutes.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
worst laptop i've ever purchased
on April 3, 2012
Posted by: haternation
from austin, tx
Expertise:Intermediate
the track pad on this laptop is the absolute worst, it's feel is really unlike all other laptops (not in a good way) & it regularly stops working. sometimes i can only click and not scroll, other times i can move the cursor but can't click on anything. i had to get the screen replaced after just 3 months of owning the machine.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Laptop
on May 20, 2012
Posted by: russelacious
Very stylish, poor picture quality, non removable battery is a negative.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
One year later... You get what you pay for.
on January 13, 2013
Posted by: Joshbot9090
Expertise:Intermediate
Overall, the laptop does work, sometimes really well. On the other hand, it's nice when a laptop goes that extra mile. I'm looking at you keys... A few have popped off, the backspace key is completely broken, and the touchpad is finicky. Speaking of the keys, anyone else notice that they are spaced awkwardly compared to any other keyboard? I wish they were lit as well.
The positives: Nice screen, decent wi-fi, plenty of HD space
The negatives: Terrible keyboard design, awful touchpad, noisy keys, too "plasticy", Hard to service battery.
Overall, you really do get what you pay for. It's slowed down a bit since day one, but I guess that is to be expected. The overall build quality reminds me that these things are now considered "throw-aways". Too much cheap plastic, too many compromises.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, keyboard layout is uncomfortable, touchpad could be better
I would recommend this to a friend!
Features
3
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on July 31, 2011
Posted by: witus83
from DC
Expertise:Expert
This is the best laptop I've ever had. Great design, great performance...
You'll enjoy it
You'll enjoy it
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Computer!
on August 5, 2011
Posted by: souperman
Expertise:Intermediate
This computer has everything I need on it, and it processes at lightning speed. It is a little more expensive than other computers in its area, but if you factor in that it already comes with a recovery disc it makes it about $60 bucks cheaper. The display is marvelous and the sound is better than most 14''. The only con is that the battery isn't replaceable by the owner. It isn't a big deal, especially since the type of battery in the computer is better and longer lasting than most batteries. Overall a very good computer!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, recovery disc
Cons: built in battery
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on August 25, 2011
Posted by: Yuguang
from Boston, MA
Expertise:Intermediate
This laptop is absolutely amazing and for the price, it performs extremely well. The only improvements I would like to see are more options, better speakers, and duralumin like the series 9.
Pros: Bright display, Durable, Realistic color, Lightweight, fast, thin, good-looking, battery life, fast start
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US