Customer reviews from Samsung US
Samsung - Laptop / Intel Core i5 Processor / 14" Display / 6GB Memory / 750GB Hard Drive
Average customer rating
4.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
46
4 Stars
15
3 Stars
6
2 Stars
1
1 Star
4
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for Samsung - Laptop / Intel Core i5 Processor / 14" Display / 6GB Memory / 750GB Hard Drive
Customer Rating
5
Very good laptop, and powerful...
on September 26, 2011
Posted by: PandaWWF
from Denton, TX
Expertise:Intermediate
This is a very good laptop and is probably one of the best laptops you can get for this price range. It's extremely powerful with its dedicated gfx card and can play many of todays power hungry games at 20-30 FPS. It also has an excellent battery life, I can charge it overnight and then I take it with me to class without worrying about it dying on me. The design is awesome, it has an aluminum frame, and a stylish glass screen. As for features it has 3 USB slots, webcam, CD/DVD player/burner, and HDMI/VGA output. The only gripe I have about this laptop is the trackpad, Its left and right clicks arent seperated and as a result you may end up left clicking when you intend to right click, or vice versa. Although it was an annoyance at first after a month, Ive grown used to it and am no longer bothered by it. But overall, Samsung made a great product and I would definitely recommend it to anybody looking for a great deal on a superb laptop.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: weird mouse
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QX411-W01 Notebook
on August 16, 2011
Posted by: ThoughtfulBuyer
from New Jersey, NJ
Expertise:Expert
Fantastic combination of value and quality of product. The screen and graphics are more than excellent for the price. Typing experience is as good as on my thinkpad (which has always been renowned for this) - that is, soft, responsive, and quiet. It's not a feather-light computer, but light enough for my relatively small daughter to pick up with one hand and move it from one place to another without strain. In fact, I bought it for her, and she absolutely loves it - takes it to the local coffee shop, library, bookstore and so on. Great wifi reach and reception. We have not tested it for gaming, but it has Nvidia graphics that kicks in only when you have heavy duty graphics work to be done (otherwise the intel graphics are used).
If you are looking for a computer that doesn't cost an arm and a leg, competes in every way possible with the Macbook pro, then this is the computer for you. Remember that the apples are designed largely to catch your eye and suck you in with aesthetics. I believe this one matches that on the aesthetics, but adds the window-based ability to be productive at the same time (don't forget that windows 7 is hands down better than the Mac OS system, which I do like, but windows 7 is now both highly secure, pleasant to work with, and practically designed for a working environment). Great for your kids going to college. Great for your own professional use if you are into basic computing.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Laptop
on September 20, 2011
Posted by: StanfordCEASStudent
from Stanford, CA
Expertise:Intermediate
I have only owned this notebook PC for a couple of days but I like what I have seen so far. The exterior is gorgeous and the slim design is very slick. Start up is very fast and so far the wireless setup has been giving me excellent speeds with my home network. My only complaints so far are the bloatware and the fact that the cover for the additional ports is a little difficult to open in a pinch. The click pad is nice but a little sensitive.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, design
Cons: bloatware, additional port cover
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Darn Nice Notebook
on October 9, 2011
Posted by: DCal2722
from Seattle, WA
Expertise:Intermediate
All in all I am quite pleased thus far with my choice. The only thing I would change about this notebook would be the "fixed internal battery". Not having the option of switching out batteries is not optimal, although the 8 3/4 hr life of the internal battery is exceptional and should be more than I require. The display is absolutely beautiful. I really have never seen a notebook with a better display, including MacBook Pro. The inclusion of the nVidia Gforce 525M discrete Graphics allows for awsome Call of Duty MW2 and Medal of Honor game play at max settings in the games video options without a stutter, love it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, fantastic performance to dollar ratio
Cons: fixed battery
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Laptop
on November 6, 2011
Posted by: StephM
from Cincinnati, OH
I've had this laptop for about a month, and I love it! I've had other brands in the past, but after doing some research and talking to my more technologically inclined friends, I decided to go with the Samsung. I wanted something that was small enough to carry around comfortably, had a great battery life, decent speakers, and the ability to handle multitasking. I got everything I wanted with this computer. It's a sturdy laptop that performs well and looks nice while doing it. It is a bit heavier than other 14" models, due to the aluminum, but I feel that's a minor issue because I like the way it looks. The sound was a little tinny at first but playing with the settings fixed that. And this thing has AMAZING battery life. I've gotten over eight hours out of it at once.
The only real issue with this laptop is that the trackpad is WAY too sensitive and the pointer would jump around as I typed. Make sure you download the Synaptics driver so you can change the sensitivity. Once I did that, everything was fine. I have seen some complaints about the shiny screen but my old laptop screen was similar so it doesn't bother me. But if you prefer something that's more matte looking, this one might not be for you.
Overall, if you're looking for a solid laptop with great performance and a rockin' battery life, I would highly recommend this one!
Pros: Built-in speakers, Bright display, Durable, built-in camera, battery life
Cons: overly-sensitive trackpad
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QX411-W01 - Elegance. Balance. Quality. Value.
on October 18, 2011
Posted by: oldskools
from USA
Expertise:Intermediate
The understated elegance of the brushed aluminum finish and simple, efficient layout of the keyboard were the first features that drew me to the Samsung QX411-W01. Upon further examination, to include online research, I've learned that the components that make up the hardware offer tremendous computing power (2nd gen i5 cpu), plenty of storage capacity (750GB), effortless multitasking capabilities, discrete nVidia 520M graphics for photo/video editing and games, WiDi 2.0, WiMAX, and a brilliant glass-covered screen for a vivid visual experience. Two USB 3.0 ports (and one USB 2.0) and full-sized HDMI are huge pluses in a mid-range notebook PC. Laptops are known to have "tinny" sound and low volume, but the built-in speakers are definitely several notches above the average, and the physical mute and volume buttons (and wifi on/off button) are a most welcome touch. I don't know about you, but I like little details, such as a "Caps on/off" light. The QX411-W01 has it. Not totally free from bloatware, but Samsung has used restraint compared with many other brands. Actually, most of Samsung's own utility software is very useful and has not been deleted on my initial setup.
The keyboard immediately has a very natural layout and tactile feel. Key placement, Number lock, Function keys all feel just right without the need to adjust to quirks or idiosyncrasies. Nicely done.
After all is said and done, the quirky, overly sensitive touchpad and the sealed-in battery are the weak features. A few moments configuring the touchpad has minimized the problem so that it's performing quite well. I'm sure I'll be fully adapted to it in no time.
To be fair, the battery is a cut above other notebooks in this range, featuring 8 hrs. 48 min. battery life (according to PC Mag.)
What's missing? Blu-ray drive. HD web cam. I personally don't miss them, but many will. I'm not so sure that at this price point, and with the excellent feature package already offered on the QX411-W01, that Blu-ray and HD web cam would be feasible (or advisable)--without raising the price. For me, I like the feature/price balance as it is.
Samsung has certainly established itself as one of those top-tier companies that you can pretty much count on for quality and excellent value. (They remind me of the way American companies used to be--when we manufactured products here.) The QX411-W01 is a very fitting example. I hope Samsung will continue to produce models such as this in the future.
Pros: Built-in speakers, Bright display, Durable, Realistic color, balance of features, elegant design, samsung quality
Cons: sensitive touchpad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light Versatile Laptop
on October 20, 2011
Posted by: mobileman2
from Northern VA
Expertise:Intermediate
I have owned laptops from all the major manufacturers over the years (since the early 1990's) and this is the best one so far. I was skeptical about the sealed battery since I have always owned two batteries for my laptops - battery powered operation is always a problem. This is the first time I have had a product that allowed me to do an 8am to 4 pm meeting on battery power. I'm impressed. We'll see now if it can perform this way after it's a year old. but I am very optimistic and look forward to many more meetings - on battery power.
Pros: Built-in speakers, Bright display, Lightweight, awesome battery
Cons: quirky touchpad
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Battery Life for a Powerhouse!
on January 2, 2012
Posted by: sheltonfilms
from Knoxville, TN
Expertise:Expert
Battery life is killer....8 hours!
When you first boot it up the computer asks if you want to partition your hard drive to add a partition for backup or just data usage. Good little feature for those who use it, like I do. Note: You can only do this the first boot of the computer.
Boot up time is very good and has built in software that optimizes start up programs. Also built in is the Fast Start program, that puts your computer to sleep when the lid is closed and can bring it back up to full processing in less than 3 seconds. Pretty cool little feature. Just a note: If you don't want your computer to sleep when you close the lid, you can't change this option (says access denied) until you disable Fast Start.
Wifi is much quicker to connect than other computers I've seen. It has N support but I don't think it has the capability to use the 5 Ghz range. Also, there is a setting in an Intel program to allow computers to connect to this computer like its an AP. I guess you can use this to transfer files faster. Also you can share your internet connections. A good example would be having your phone connected to it (using a program like PDAnet) and sharing it to other computers around you when regular Wifi is not available.
I do like the multitouch of the track pad. Two fingers can scroll and four pulling down shows your Desktop and going up does the window select. The problem I found is that if you want to click and drag you hold down the left click and drag on the other part of the pad. The problem is that the software gets confused because the buttons are also part of the trackpad so you may get some back and forth mouse movements or it gets stuck. I see this being a problem with the software and probably can be fixed with an update in the future.
Graphics are pretty darn good. I can play Fallout New Vegas on high with no problems. I do like the graphics card switching feature.
Keyboard is pretty well laid out. I do like the fact that each key has its own hole, so its harder for crumbs to get into the computer.
It has 3 USB ports (2 of which are 3.0, they have the blue plugs). It also has a chargeable port so you can activate it and turn you computer off and still charge things like a cellphone or iPod, while its off.
Webcam looks pretty good from what I've seen. Don't know the resolutions of the top of my head.
The case looks amazing. I love the aluminum because it doesn't show finger prints like some other glossy finish plastic laptops.
One thing I like about the power cord is the fact that it doesn't have a 90 degree bend in the connector when it connects to your laptop. This is actually a problem on other laptops because over time wires can get loose/break causing your laptop not to charge.
Pros: Bright display, Inexpensive, Durable, Lightweight, battery life
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US