Customer reviews from cuisinart.co.uk
Cuisinart - Ice Cream and Gelato Maker - Stainless Steel
Average customer rating
4.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
46
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
45 out of
48)
Customer Reviews for Cuisinart - Ice Cream and Gelato Maker - Stainless Steel
Posted by: Micky Meerkat
Verified Purchase:Yes
Absolutely brilliant piece of kit for the money, brilliant value.
Have already made vanilla with honeycomb, coffee and strawberry ice cream, all three are absolutely to die for. Best home made ice cream ever, beats supermarket brands hands down. I would highly recommend the purchase of this product.
Have already made vanilla with honeycomb, coffee and strawberry ice cream, all three are absolutely to die for. Best home made ice cream ever, beats supermarket brands hands down. I would highly recommend the purchase of this product.
Written by a customer while visiting cuisinart.co.uk
Posted by: Dcolgers
Gender:Female
Verified Purchase:Yes
Fabulous piece of kitchen equipment. Easy to use. We have had great fun designing our own ice creams.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.co.uk
Posted by: Andrew
Verified Purchase:Yes
Good and efficient at making delicious ice cream. Need to try out more flavours
Written by a customer while visiting cuisinart.co.uk
Posted by: Tamasin17
Gender:Female
Verified Purchase:Yes
As a cookbook author and food writer I expect and need the highest standards from my kitchen equipment. I was replacing an old ice cream maker which had lasted an unbelievable 30 years. I bought 2 Cuisinart ice cream makers, one for England, one in Ireland. My old machine allowed the pail to get very cold within 5 minutes of placing it in the base and you could then pour even a hot custard mix into it. This one you have to wait hours for the mix to cool in the fridge or overnight. The mixture although poured in at the suggested level rose up and over the top of the lid and into the base and is very difficult to clean properly, not well designed. The ice cream didn't set to even soft set in 60 minutes and I have now tried it 5 times, it still needs to go into a freezer. It is also very noisy. The ice cream paddle is a highly complicated shape and impossible to scrape the finished ice cream through and off without getting one's hands covered in ice cream.
No, I would not recommend this to a friend.
Response from cuisinart.co.ukBy Matt, Cuisinart Customer Care, September 30, 2021
Dear Tamasin17,
I am very sorry to hear of the experience you have had with your Cuisinart Ice Cream & Gelato Professional, this certainly does not sound normal. We would like the opportunity to assist you further and understand why you are experiencing these issues. If you would like us to assist you with this, you can contact us on 03702 406 902, or send us an email at support@cuisinart.co.uk with your details and we will get in touch.
Please accept my apologies for the inconvenience that has been caused, and we look forward to hearing from you,
Kind Regards,
I am very sorry to hear of the experience you have had with your Cuisinart Ice Cream & Gelato Professional, this certainly does not sound normal. We would like the opportunity to assist you further and understand why you are experiencing these issues. If you would like us to assist you with this, you can contact us on 03702 406 902, or send us an email at support@cuisinart.co.uk with your details and we will get in touch.
Please accept my apologies for the inconvenience that has been caused, and we look forward to hearing from you,
Kind Regards,
Written by a customer while visiting cuisinart.co.uk
Posted by: John dee
Gender:Male
Verified Purchase:Yes
Replaced an older versions that lasted so long we could no longer get the spare parts. If anything this seems better than the previous one . This one will probably last longer than me
Written by a customer while visiting cuisinart.co.uk
Posted by: Kirsty
Gender:Female
Verified Purchase:Yes
Fabulous ice cream maker my family is so happy no more running out of ice cream
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: satay
Gender:Male
Verified Purchase:Yes
Stylish and very easy to use- makes delicious ice cream!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: RP55555
Gender:Male
Verified Purchase:Yes
Machine arrived a week ago and only used twice but build is solid , controls very simple and gelato delicious.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk