Customer reviews from geappliances.com
GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Average customer rating
4.5
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
548
4 Stars
161
3 Stars
37
2 Stars
24
1 Star
28
90%of customers recommend this product.
(
693 out of
773)
Customer Reviews for GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Customer Rating
5
Great features and the look is stylish.
on June 19, 2020
Posted by: Pestes521
from Johnstown, PA
I love the look of this appliance and especially like having the griddle and convection oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great with one exception
on August 10, 2020
Posted by: Woodson55
from RVA
I really like this range; it replaces a 20+ Jenn Aire. The only annoying thing about it is that the electronic control panel is way too sensitive. This evening, the controls locked and I never touch it (just standing in front of it). Sometimes the oven will cancel while I’m checking the progress of the food. I hoped there was a way to adjust the sensitivity but aside from calling a technician, it can’t be done.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Range
on November 23, 2020
Posted by: TracaL
from Ontario
Range is 8 years old and I have not had any issues. until now.Convection fan is making sounds and i cant see to find the part number for a replacement fan .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and performance!
on January 14, 2021
Posted by: Flowy26
from San Leandro, CA
Love all the extra features and performance meat probe, lower oven, and oven features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
“Excellent-ish”
on March 1, 2021
Posted by: DJC999
from Anderson SC
We’ve owned this GE dual-fuel range for three years and it’s an excellent cooking appliance. The top gas burners are powerful yet finely adjustable down to a very low simmer. We covered the 5th middle (oblong) burner with the griddle plate, which gives us flexibility. Build quality is very solid as expected for a high end range at this price. Unfortunately, we did have recurring failures with the oven temperature probe. We don’t usually roast meat in the oven except for holiday meals (rib roast, turkey, tenderloin, etc.), so when our probe failed on two separate holiday occasions it could’ve ruined the expensive meat. After each occasion the probe was repaired under warranty. The first repair didn’t resolve the problem but we didn’t realize it wasn’t working until the next big holiday roast when the probe failed again. The second repair fixed the issue and the probe is working well. In fact, roasting with the oven probe is virtually foolproof. I think this range otherwise would deserve 5 stars, except the probe problem compels me to deduct a star. I would definitely recommend this GE range and I’d buy it again. Pro tip: Invest in the extended warranty.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 15, 2021
Hello - Thanks for your feedback. We're glad you are happy with your new range purchase and we’re sure you’ll enjoy great performance from it for many years to come. We are sorry to hear of the issue with the probe. We are glad it has been fixed. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
high btu burner failure
on March 23, 2021
Posted by: mommak5
have had this range for almost 9 years and many family meals- have needed to replace the high btu burner assembly twice due to warping (and need to replace yet again); the igniter on that burner has failed and now need to light it manually; center burner is rarely used due to functionality; oven features are nice, warming drawer is a plus... very disappointed that at this price point there have been consistent failures. currently shopping for another range and it won't be a GE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 24, 2021
Hello! We're so sorry to hear of the difficulties you've had with your range burner assembly and igniter. Your feedback is appreciated and we'll be sure and share your comments with our range design team. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, but front burner BTU issues
on April 16, 2021
Posted by: Sonbx3
from Seattle, WA
I saw several reports similar to below.
"have had this range for almost 9 years and many family meals- have needed to replace the high btu burner assembly twice due to warping (and need to replace yet again); the igniter on that burner has failed and now need to light it manually; center burner is rarely used due to functionality; oven features are nice, warming drawer is a plus... very disappointed that at this price point there have been consistent failures. currently shopping for another range and it won't be a GE"
"have had this range for almost 9 years and many family meals- have needed to replace the high btu burner assembly twice due to warping (and need to replace yet again); the igniter on that burner has failed and now need to light it manually; center burner is rarely used due to functionality; oven features are nice, warming drawer is a plus... very disappointed that at this price point there have been consistent failures. currently shopping for another range and it won't be a GE"
We experienced the same issue and now we have to wait until JUNE until the new assembly arrives. That means working with a partial working stove for 2+ months. Not good.
I list no to recommend to a friend, but actually it is a yes, but with reservations. The burner warping seems like a manufacturing issue. Then to take 2+ months to resolve it...not great.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, April 22, 2021
Thank you for being part of the GE Appliances family for all these years. We appreciate the review and feedback. It is disappointing to hear about the problem you have had with the burner and the delay on the part. We apologize for the hassle as the pandemic has caused some issues with our repair parts availability. We are working hard to fill orders and get the necessary parts out as soon as possible. Thanks for your patience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and great for a small kitchen
on December 26, 2019
Posted by: Wendo
from SLC, UT
I have a small kitchen and having the extra baking drawer is essential. I highly recommend a gas range, but having an electric oven is the best. It’s worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com