Customer reviews from geappliances.com
GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Average customer rating
4.5
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
548
4 Stars
161
3 Stars
37
2 Stars
24
1 Star
28
90%of customers recommend this product.
(
693 out of
773)
Customer Reviews for GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Customer Rating
3
Not so great features
on December 13, 2018
Posted by: MaggeeB
from Fort Wayne
My newly built home came with dual fuel stove which sounded great as I love to cook. Sadly it is too easy to accidentally hit controls while leaning in to stir pot on the back burners, leading to problems. The temperature of the elec oven cannot be adjusted up or down without turning oven off and resetting temperature. In my haste to increase temp, I hit lockout and had a terrible time getting it working again (only after finding and reading manual). Then the oven lights (interior) have never come on again. Hate the flat back surface. Love the 5th griddle/ burner and gas controls but touchy panel is not safe in my estimation. Use the timer on the “matching microwave” because the oven timer is a pain. Hate the microwave because it does not have a soften/melt feature that I use frequently for baking (cream cheese and butter ready to use in seconds). I wish I could trade these two items in and replace them. I feel angry every time I use these and get frustrated by their short comings. Did you you talk to people who cook all the time (2 and 3 times a day) when you designed these? I would not want this touchy controls panel in my kitchen if I had young children or even boisterous pets. All knobs and touch control on a stove should be out of reach to children a pets.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice range with one recommendation.
on February 7, 2019
Posted by: BC19
from Spokane, WA
This was a replacement range when we moved into our current home. Overall, performance is very nice. If I could change one thing, it would be to have a smaller burner located close to the front. Both large power burners are at the front, so many times I am reaching far to the back, which is a bit frustrating. I also wish the small burner in back would go a bit lower. Even the lowest setting is too "high" at times. The bottom drawer oven has worked quite well, so I am pleased with that.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT Range-Top
on February 14, 2019
Posted by: GRock
from New Haven County, CT
I cook a lot. ALWAYS using the range-top. Bought this model in early 2018 & couldn't be happier with it. I have used other people's range-tops since purchasing mine, & they do not compare to this model. Even some of the high end unit from Viking can't touch this.
One of the features that I especially appreciate are the knobs for the burners. There is a long "travel" on them & they are numbered 1-10, so it makes it very easy to control the cooking temp. This is something that I took for granted until I used someone else high end unit where the knobs only had a 1/4 turn on them & it was IMPOSSIBLE to control the flame.
My unit also came with the optional middle griddle-top. This works really well for pancakes, especially.
Finally, there are several different sized burners (including the dual, super burner which is AWESOME!). These are very handy when cooking multiple dishes. You can put the rice on the smallest burner to keep it rolling, boil water super-fast on the dual burner & have another pan going on a medium sized burner.
I REALLY enjoy cooking on this unit.
I don't use the oven too often, but it seems to do a good job & is consistent.
One of the features that I especially appreciate are the knobs for the burners. There is a long "travel" on them & they are numbered 1-10, so it makes it very easy to control the cooking temp. This is something that I took for granted until I used someone else high end unit where the knobs only had a 1/4 turn on them & it was IMPOSSIBLE to control the flame.
My unit also came with the optional middle griddle-top. This works really well for pancakes, especially.
Finally, there are several different sized burners (including the dual, super burner which is AWESOME!). These are very handy when cooking multiple dishes. You can put the rice on the smallest burner to keep it rolling, boil water super-fast on the dual burner & have another pan going on a medium sized burner.
I REALLY enjoy cooking on this unit.
I don't use the oven too often, but it seems to do a good job & is consistent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looks
on March 7, 2019
Posted by: glascol41
from floyds knobs, IN
Pad is too sensitive, Leaning against front of range turns the oven off.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Oven Fan Making noise
on April 10, 2019
Posted by: Becky07
from Virginia Beach
Just purchased range in March 2019. I finally turned on the oven this week and the oven fan while heating up is making a horrible noise. Even after it heats up if I put it on convection the fan is still making noise. I am very frustrated as I was not expecting this on a new oven. At this point I would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 16, 2019
Hello Becky07 - Thanks for posting a review on your range. Please reach out to us by email at the following link so that we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Cafe are the B E S T!
on April 25, 2019
Posted by: djm1018
from Tallahassee, FL
We absolutely love our GE Cafe Appliances. These are the best we could ask for. Too many features to mention, but highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junking it
on September 1, 2019
Posted by: DrHBullard
from Santa Rosa Beach, Fl
We have owned this model for five years. We have replaced the computer panel four times at a cost of over $2000.00. It’s out again. Trying another brand
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 3, 2019
Hello DrHBullard - We sincerely apologize for this difficulty you've had with your range. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your range. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Meets all expectations!
on December 16, 2019
Posted by: Teenfnp1212
from Moneta, Virginia
Since I love to cook, I was particularly interested in the lower baking drawer/warming drawer feature. Also the slow simmer and fast boil eye for certain foods. Clean up is easy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com