Customer Reviews for GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Customer Rating
5
Preparing to buy a second for new home
on November 13, 2016
Posted by: Funful
from Michigan
Have had this oven for over 6 years and am the kind of person who uses it all the time; didn't buy just for its beautiful looks!!! Love the griddle, burners are fast and a adjust to any temp, and the oven is even and convection feature a joy. Am getting ready to build a new place; when is this style going to be available in slate????
We bought our slide-in-range the last of July, 2016. I have used it for 3 months now. It replaces our old drop-in-range and it fit into the space beautifully. I wasn't sure I would like the glass counter top and worried it would be to hard to clean. I have found it fairly easy to keep clean, but some days it does take a little longer to clean than others. I don't regret my decision to go with the glass top instead of coils. In addition to the cleaner that came with the stove, I also bought the scraper at my local hardware store, which has come in handy. I have made several batches of jam, using my old speckled navy blue water bath pot, and had no problems. I find that I have to start everything on 9, high would be 10, and then drop the heat down to about 4, otherwise it takes forever for my food to start cooking. YES, the bottom oven drawer WORKS! I have used it several times and are thrilled to have a second oven. I am 64 and didn't want my large oven to be located at the bottom of the range. The oven drawer solved the problem. I haven't tried the self-cleaning oven yet. I have tried using the convection oven and don't like it, so I am happily using the traditional oven setting. We did order the FULL EXTENSION RACK, I think the number is WB48T10088, and it works great.
This is a very nice appliance, and fits well in my kitchen. The gas cooktop is a miracle, especially the large oval center burner: I am a home-brewer, and my beer kettles heat up and boil very well. That being said, I am still in the learning process for baking in an electric oven. My bread and baked goods are coming out rather too crusty. I believe I may be about 10 degrees too hot; however, the "Special Features" settings allow me to reset the large oven temperature to whatever I want. This is an amazing feature. The bottom warming oven works like a charm, and is especially nice for baking small dishes and casseroles. In summary, I would buy this range again in a New York minute. It performs as well as or better than the high-end ranges, and its versatility is incomparable.
I have had this stove since late August. We have been very happy. Wish the center burner had a larger BTU capacity and more intense flame for using the griddle. Otherwise we like all the other features.
The range arrived with a broken left front burner and a heating drawer ( bottom oven ) that does not close. Oven thermometer registers less than set heat level. Sad.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 2, 2016
Hello,
Thank you for taking the time to write a review on your range. We regret your experience. This is not what we would expect from our products.
Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
I love having the griddle feature and the warming spot on the top of the range. The baking drawer is great for family dinners when you need a second oven. I've had this product about 6 months and have had no problems with it. It replaced a new range of a different brand that had a faulty oven and seemed to be irreparable.
The only probloem is that the lower oven is NOT self cleaning
I would recommend this to a friend!
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy JILLatGE, GE Appliances , November 1, 2016
Hello. Thank you for taking the time to write your review on your new range. We’re glad you are happy with your purchase but regret the lower oven is not self-cleaning. We will forward your feedback to our design engineers.
If you would like to review our cleaning tips, please take a look at our following link: