Customer reviews from geappliances.com
GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Average customer rating
4.5
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
548
4 Stars
161
3 Stars
37
2 Stars
24
1 Star
28
90%of customers recommend this product.
(
693 out of
773)
Customer Reviews for GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Customer Rating
3
Great features BUT
on December 12, 2020
Posted by: Eaton
from Portland,OR
we like our Profile dual fuel slide in range oven. However the griddle over the center oval burner is clearly inferior. It is supposed to be non stick, but this aspect only last for (literally) a few weeks. It then starts to have food (eggs) stick followed by flacking off of the coating even in the grooves meant to catch grease. I had to replace the first one at significant cost. The second performed no better! A significant flaw in an otherwise great appliance.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 11, 2021
Hello Eaton- Thank you for taking the time to share your experience. We are very sorry to hear you are having this issue with your griddle. Before using the griddle it is really important that you rinse it with hot water and dry thoroughly. Always be sure to prepare the surface with cooking spray or vegetable oil. Please review page 12 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85217-2.pdf If you did do this with your griddle, please reach out to us via email. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Range
on November 23, 2020
Posted by: TracaL
from Ontario
Range is 8 years old and I have not had any issues. until now.Convection fan is making sounds and i cant see to find the part number for a replacement fan .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features - but missing an important feature
on August 12, 2020
Posted by: Mollypond
from Oregon
This is a great product, but on many occasions I have left one of the cooktop gas burners still on (at a simmer) - It would be great, as a low lit burner is almost invisible, to have a light on the display panel indicating any burners are still on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great with one exception
on August 10, 2020
Posted by: Woodson55
from RVA
I really like this range; it replaces a 20+ Jenn Aire. The only annoying thing about it is that the electronic control panel is way too sensitive. This evening, the controls locked and I never touch it (just standing in front of it). Sometimes the oven will cancel while I’m checking the progress of the food. I hoped there was a way to adjust the sensitivity but aside from calling a technician, it can’t be done.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and the look is stylish.
on June 19, 2020
Posted by: Pestes521
from Johnstown, PA
I love the look of this appliance and especially like having the griddle and convection oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Mostly happy
on January 19, 2020
Posted by: ScootB
from Santa Barbara, CA
I've had this Cafe range for about 8 years, and am mostly happy with it. The only real problem has been the silicone range bumpers pop out when I clean the cooktop. My daugher broke off the lower oven control knob and rather than sell only the backing plate, you must purchase an entire knob assembly.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 6, 2020
Posted by: Pat1655
from Texas
This range is sleek, absolutely beautiful! I'm still learning everything it is to know but I love it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and great for a small kitchen
on December 26, 2019
Posted by: Wendo
from SLC, UT
I have a small kitchen and having the extra baking drawer is essential. I highly recommend a gas range, but having an electric oven is the best. It’s worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com