Customer Reviews for GE - Cafe 5.4 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless/Stainless look
Customer Rating
5
Great features
on April 16, 2017
Posted by: Catman11
from Memphis, TN, United States
This is my second GE stove, first one I owned for a year but had to leave it when I sold the property so I bought another and I am very happy with it so far
I bought this range 4 1/2 years ago & was so excited. Have hesitated to write a review, because really didn't want to write negatively. I am a very experienced long-time cook & do lots of baking. I researched several months to find what I thought was just the right range with special emphasis on the oven. BUT it has been one thing after another. In the first few months the oven kept turning off and the entire digital unit was replaced. I kept having failure with my cakes and finally used a highly rated oven thermometer to test the temperature. Kept getting different readings; I never know what I'm going to get. I can't begin to count the number of failed cakes, breads & etc. This has gone on for several years. I guess I nievely kept thinking it would get better. (I just put a ham in the oven; supposed to heat at 275 degrees; started with 300 degrees; display dings & shows 300 degrees; in oven it reads 250 degrees; increased temp to 315; ding & oven reads 350 degrees; turn back to 300; just checked & oven reads 310; turned to 290. As you see it is like playing Russian Roulete.) The instruction manual tells you how to adjust the oven temp; (why should it have to be adjusted, but I will try this next). On to other issues. About 6 months ago I decided the oven was sufficiently messy to use the auto oven cleaner, which did a good job, (not excellent, just good). Within 1 week the solid surface unit began cracking. That part has 5 year warranty, so repairman came and installed another, but we had to pay installation. In the process he tells me not to use the oven cleaner that this is a common problem. Really? Need I say more? You might ask why haven't I done something? What am I to do? I can't go out and buy another & and scrap this one. I am so disappointed in this range!!!
A great looking stove with many excellent features, lock system, element sizes that fit all my pots, baking oven drawer is very handy. On the down side, the convection oven does not bake uniformly. When baking 3 pans of buns, the buns on the top rack have a burned top, the middle rack is great, and the bottom rack is under baked. This is the fourth convection oven I have owned and the only one that is unreliable when using convection bake. It has taken quite a while to have the bake and roast controls accept a variety of temperature settings on the first try.
Very difficult to clean, if spilled into. Controls shut off if you touch panel by accident, must "back off" of control panel. Wife hates it. Wishes I could take it back. Oven is very slow.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances , March 28, 2017
Hello. Thank you for taking the time to write your review on your range. We’re sorry to hear you are not completely satisfied with your purchase. We appreciate your feedback and will share your comments with our product design team.