Customer reviews from philips.com
Philips Sonicare - AirFloss - White/Green
Average customer rating
4 out of 5
4
(928 Reviews)
Open Ratings Snapshot
Rating breakdown 928 reviews
5 Stars
457
4 Stars
246
3 Stars
62
2 Stars
70
1 Star
93
80%of customers recommend this product. 
(
715 out of 898
)
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Customer Reviews for Philips Sonicare - AirFloss - White/Green
Customer Rating
4 out of 5
4
Gets the food out
on July 21, 2013
Posted by: Amazonian
from Knoxville, TN, USA
Gender:Male
Verified Purchase:Yes
I'm no dentist, but this will never replace flossing. It blasts air and a bit of water so it's good for blowing chicken from between you teeth, but does not seem to remove any plaque. So it works well for what it does, which is getting food out from between your teeth, but don't ditch the string just yet. Recommended.
Pros: gets food out from between you teeth, cordless very easy to use, good battery life, doesn't seem to leak even on travel, fairly quiet for what it is
Cons: doesn't seem to remove plaque like floss does
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
cumberson to use
on July 18, 2013
Posted by: Ricky456
from FL
Gender:Male
Verified Purchase:Yes
I am not sure how good this product does versus regular flossing. My next dental cleaning is in October and I'll find out then?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Wish I had used it years ago...it's just great!
on August 27, 2013
Posted by: DLeeM
from Sarasota, FL, USA
Gender:Female
Verified Purchase:Yes
I have gum disease and have had same for about 35 years now and just wish I had taken better care of my teeth and gums.... but its never too late! Its nice to have such a valuable tool to take better care of my oral health.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Disappointed in the product
on April 16, 2013
Posted by: Elin
from Woodinville, WA, USA
Gender:Female
Verified Purchase:Yes
It is not as powerful as I hoped it would be and I wouldn't rely on this alone to clean between teeth after brushing.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
love to floss now
on April 19, 2013
Posted by: gina1
from Vernon Hills, IL, USA
Gender:Female
Verified Purchase:Yes
No information on box or in instructions when to replace the heads
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best Purchase made this year so far!
on April 17, 2013
Posted by: GerryRose1
from New York, NY, USA
Gender:Female
Verified Purchase:Yes
Really! I find it is the best purchase and investment I have made for my dental hygiene and protection of my teeth and gums for myself and my family! In fact, I have purchased several to give to other family members as birthday or Christmas gifts.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Better than no flossing
on July 4, 2013
Posted by: Vicki2
from North Carolina, USA
Gender:Female
Verified Purchase:Yes
I floss daily and have done so for years. I was excited to find something that I thought would mechanize the process and move it along more quickly.
I was absolutely WRONG in my assumption and I am truly disappointed. Inside of a week my teeth began to feel "fuzzy", as though I had not been flossing at all. I threw away money because I had no understanding, until one or two weeks of experience, that the results are nowhere close to flossing with string.
I do have the Phillips toothbrush and highly recommend that. It is a major improvement over battery operated toothbrushes. It has finally cured my gum issues, along with string flossing.
Pros: will be good for travel, better than not flossing at all
Cons: string flossers don't waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Painful
on June 13, 2013
Posted by: jim56
from Granite City, IL, USA
Gender:Male
Verified Purchase:Yes
When I use the Sonicare airfloss machine I feel pain in some areas, and it has caused bleeding, so I am disappointed in it. I find it awkward to manipulate, and I don't understand where the water I put in the machine goes, just seems like air coming out in strong bursts. I prefer the water pic machines I have used the last few years, but they don't last long, maybe two years tops, so I spent a lot on this machine when I could have bought a couple water pics.
Cons: causes bleeding, air bursts too intense for me
No, I would not recommend this to a friend.
Response from philips.comBy KJPhilips Webcare TeamSeptember 3, 2013
Hello, we're sorry to hear that you’ve had a bad experience with the Sonicare Air floss. As stated in the product literature, the product has the Microburst technology that applies a quick burst of pressurized air and micro-water droplets to clean deep between teeth where a toothbrush can't reach. Bleeding gums may be a sign of infection and a little bleeding can be normal when starting a new oral care routine, as you may be cleaning in areas not previously reached. However, if bleeding is excessive or does not stop within a few days of regular use of Air Floss, consult a dental professional. For any further queries don’t hesitate to contact our Customer Care team on the following link: http://www.support.philips.com/support/sms_page.jsp?userLanguage=en&userCountry=us
Written by a customer while visiting philips.com
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