Customer Reviews for Sony - 55" Class (54-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Customer Rating
1
Disappointed
on July 26, 2015
Posted by: LeoNYC
I am a Loyal Sony Customer. Currently I own XBR LX 900 and XBR HX 929 and XBR X950B. I recently purchased X900C 55 inch Very Thin TV. Picture Quality is great if I overlook the bright light bleeding at the edge and if I overlook the 2'x2' hazy spot very apparent with scenes with white background, in the Left upper Quadrant of the screen.Image is attached below. I truly believe that in order to go Very Thin with screen width the picture defects have become more apparent. For the First time Ever I am returning a Sony product. My other 3 Sony TV's are Amazing and hope that Sony Will Consider making a 55 inch TV which is NOT Very Thin and with Full Array Local Dimming. Better Quality Control May have helped resolve these issues also.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 29, 2015
Hello LeoNYC, this is not the news we like to hear. Please contact us at socialsupport@am.sony.com and kindly send your contact details, the product information of the unit, and the event or reference ID ( if available ).
This is one of the best purchases I've ever made. Sony is top of the line when it comes to picture quality and the appeal of the TV. And this TV is absolutely outstanding. As I think everyone knows, Sony's user interface can be designed to be more friendly. But apart from that, this has great picture quality and is really really thin!!