Customer reviews from sony.com
Sony - 55" Class (54-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Average customer rating
3.8
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Sony - 55" Class (54-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I love this TV, it looks great and was a breeze to set up and operate. The sound gets on my nerves some when I use my sound bar, wasn't an issue with the Samsung that the Sony replaced and my sound bar was purchased this year so its should be up to date. Sound level during commercials is the main issue.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: WillSquared
Gender:Male
Verified Purchase:Yes
I bought this product a couple of years ago, upon unboxing and setting it up. It worked well for the first month and then did this power cycle boot upon installing the firmware. The t.v was replaced by the same model, after that, it worked beautifully for a couple of years until now where the firmware update once again destroyed the product. As far as the t.v goes it is a wonderful product packaged with many features. The Android operating systems lets you take it to a whole other level. The T.V hower is susceptible to many things going wrong with it. I would avoid this product until they work out the kinks.
No, I would not recommend this to a friend.
(click to see the video)
Response from sony.comBy Zac, Sony North America Customer Support, October 8, 2018
Hi WillSquared,
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900c/articles/00165623
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900c/articles/00165623
Written by a customer while visiting sony.com
Posted by: BigPoppaHo
Gender:Male
Verified Purchase:Yes
I own 5 tvs one other Vizio 4K, 2 Bravias and another Visio led and the X900C is by far the best. I have owned it for over a year now and cancelled cable a few months ago due to the great apps that are included. I can't believe how thin it is. Love the trackpad/voice remote, perfect picture but what else do you expect from Sony. My advice Buy it and if you can afford it buy 2....
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: XBR_fail
Gender:Male
Verified Purchase:Yes
the display went out. All we see is a black screen.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Jimmyc2105
Gender:Male
Verified Purchase:Yes
I bought this TV about eight weeks ago.
There has been no issues with this product
There has been no issues with this product
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Howie Illinois
Gender:Male
Verified Purchase:Yes
Just bought the xbr55x900e great picture love the tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ralphplus
Gender:Male
Verified Purchase:Yes
When you buy a Sony product - - and yes, you pay a little extra for the name - - you are also paying extra for great quality. The sharpness, the colors, the conveniences all all up to a TV experience that is worth the price.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jazzdad
Gender:Male
Verified Purchase:Yes
Incredible picture, intuitive user interface, easy set up. Nice looking overall. High quality stand, which is also very sturdy. One criticism is that you've got to be quick when changing input source as menu stays active only about 5 seconds.
I would recommend this to a friend!
Written by a customer while visiting sony.com