Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
2
Poorly designed bins will crack easily.
on October 5, 2025
Posted by: rlb13
from TN
[This review was collected as part of a promotion.] We've had this model refrigerator for over 3 or 4 years now. Mechanically the freezer, fridge, and ice maker have worked flawlessly. Unfortunately, the plastic bins on the door started off with small hairline cracks awhile ago, and by the time they got so bad that they cracked all the way through, the warranty had expired. We just use the bins for typical fridge stuff, nothing out of the ordinary or extra heavy. All 3 of the large bins ended up cracking, and eventually wouldn't hold any weight. They obviously are made of inferior plastic, too thin, or have engineering flaws. The warranty has expired and replacement bins are expensive. Very very disappointing fir a GE priduct. We've owned past GE products that were 30 plus years old and never had this kind of defect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Diego, GE_Appliances, October 6, 2025
We'd like to help you with your refrigerator bins. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Plenty of space,and shelf spacing. Great value !
on October 6, 2025
Posted by: T weed
from Texas
[This review was collected as part of a promotion.] The capacity and shelf configuration are great. The price to other makes very compatible!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on October 7, 2025
Posted by: MOEBO
[This review was collected as part of a promotion.] Great refrigerator. Love the capacity and flexible configuration.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and big!
on October 9, 2025
Posted by: JoeyAnn
[This review was collected as part of a promotion.] We love our new fridge. The inside is cleverly designed.
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious
on October 14, 2025
Posted by: RKHughes
from Missouri
[This review was collected as part of a promotion.] I am so happy with my new fridge. I had a side by side prior and could not stand the lack of room. This fridge is a game changer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not great
on October 15, 2025
Posted by: Bob7969
[This review was collected as part of a promotion.] Fridge is already making a weird sound. I have had it for a month.
Response from geappliances.comBy Diego, GE_Appliances, October 16, 2025
We'd like to provide you with some information regarding normal refrigerator sounds. During operation, it is common to hear various sounds that are considered normal. You can determine whether your unit is producing typical operating sounds by visiting the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sounds you're experiencing do not appear to be part of normal operation, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sounds you're experiencing do not appear to be part of normal operation, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Seems like a great product so far.
on October 15, 2025
Posted by: RAS3557
from Troy, Ohio
[This review was collected as part of a promotion.] We chose this product due to its capacity and configuration. It is energy star in efficiently and that is important to us. The temperature reading is consistent with the thermometers we have in both the refrigerator and freezer. The configuration of the shelving is fine and not having an ice maker in the freezer is a plus for our lifestyle, the ice maker in the door is all we need for ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great fridge
on October 15, 2025
Posted by: cactus2025
from surprise,az
[This review was collected as part of a promotion.] weve had it for a week and every is excellent, no complaints
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com