Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,219 Reviews)
Rating breakdown 7,219 reviews
5 Stars
4,069
4 Stars
1,841
3 Stars
662
2 Stars
301
1 Star
346
83%of customers recommend this product.
(
5,306 out of
6,404)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Refrigerator
on August 7, 2025
Posted by: Anonymous
from Florida
Is more smaller than my my refrigerator that I got rid of it doesn’t have enough room for gallon of milk or gallons of juice not enough room on the other side by the ice door for any items to go in. The shelves are too small.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, August 13, 2025
Your feedback is extremely important to us. We will pass these comments regarding the capacity and storage options along to our product design team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
GE refrigerator
on August 12, 2025
Posted by: StuLJ
from Maryland
We got this refrigerator to replace an equivalent unit that was 17 years old. The difference is striking in how this one is cheaply made and things are already breaking. We are very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, August 15, 2025
We'd like to help you with your refrigerator shelf. We are going to reach out to you via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge, could do without in-door water.
on August 14, 2025
Posted by: BBV79
Good size and fit perfectly in our fridge spot. The only reason I gave it 4 stars and not 5 is because the water dispenser in the door dispenses water so slowly it takes forever to just fill a glass with water. Otherwise it’s is a very nice fridge.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Changing water filter causes problems and errer me
on August 15, 2025
Posted by: Jo67ppa
Changing water filter causes problems and errer messages.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 19, 2025
We are glad to assist with your refrigerator and the water filter. We recommend unplugging the unit for 5 minutes and plugging it back in. This resets the unit.
Be sure that you are installing the filter properly. For steps on how to do so, see here:
https://www.youtube.com/watch?v=OltHbmgtiIU
You can refer to the troubleshooting in the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060638
If the suggestions provided don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Be sure that you are installing the filter properly. For steps on how to do so, see here:
https://www.youtube.com/watch?v=OltHbmgtiIU
You can refer to the troubleshooting in the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060638
If the suggestions provided don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Rilla Fleming
on August 18, 2025
Posted by: Anonymous
from Sarasota Fl
Great service. Very efficient! Very professional!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great capacity
on August 20, 2025
Posted by: Papawh
Plenty of space for food storage like the way the shelves adjust and the half shelf
Written by a customer while visiting geappliances.com
Customer Rating
5
No wasted space!
on August 20, 2025
Posted by: Pags12
With the ice machine being located on the back of the door, it opens up a lot or room for extra storage. Also the slider divider in the drawer is a simple but super convenient added feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality. Freezer is not working properly
on August 27, 2025
Posted by: Donna French
from Moseley Va
Freezer is not working properly. Keeps frosting over. Ruining my food.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 29, 2025
We are more than happy to provide guidance with your freezer. If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls in the freezer section of your refrigerator. We advise removing any visible frost build-up with a dry towel and turning the control to a warmer setting. We also recommend ensuring that the door gasket does not have and cuts, tears or rips. If you have performed these steps and are still experiencing frost in your freezer, we advise scheduling service. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com