Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,219 Reviews)
Rating breakdown 7,219 reviews
5 Stars
4,069
4 Stars
1,841
3 Stars
662
2 Stars
301
1 Star
346
83%of customers recommend this product.
(
5,306 out of
6,404)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Good Price
on July 12, 2025
Posted by: Mikefax
from Warrington, PA
Good product for the price I paid. Otherwise, it's loud when running and shakes/vibrates my kitchen floor. The ice and water dispenser aggressively throws the ice and water outside of the cup (and then all over the floor). Otherwise, it seems to cool well and keep temperatore. Which I guess is the whole idea! Other refrigerators cost 2x as much, so it's a give and take type of thing.
Features
3
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, July 16, 2025
We'd like to help out with the dispenser throwing ice and go over the sounds that you are noticing.
If your freezer temperature is too cold, the ice will spray more due to the ice being brittle and will fly apart faster while being crushed. To correct this, turn the thermostat control to a warmer setting. Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this.
In regards to the sounds and vibrations, we recommend checking that the refrigerator is completely level to the ground. You can also check out a list of sounds that can be normal to notice at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If your freezer temperature is too cold, the ice will spray more due to the ice being brittle and will fly apart faster while being crushed. To correct this, turn the thermostat control to a warmer setting. Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this.
In regards to the sounds and vibrations, we recommend checking that the refrigerator is completely level to the ground. You can also check out a list of sounds that can be normal to notice at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on July 14, 2025
Posted by: Ajn08
Very nice refrigerator, purchased at a great price. Everything seems to be working perfectly. It's very quiet.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE French Door Refrigerator.
on July 15, 2025
Posted by: Jenniette
Love my GE French Door Refrigerator - very spacious - everything works great.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good value for the money
on July 15, 2025
Posted by: Alex King
from Toronto, Canada
Overall, good looking fridge. But I hate the fact that my old fridge had an option to show current temperature and this model does not provide that.
Written by a customer while visiting geappliances.com
Customer Rating
3
So so
on July 15, 2025
Posted by: Ralphccc
Water dispenser drips after use. Can’t rearrange shelves as I want. Freezer drawer is noisy and difficult to open. basket slide out each time open drawer.
Response from geappliances.comBy Tierra, GE_Appliances, July 21, 2025
It is normal to see a few drops of water dripping from the dispenser on your refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
When it comes to rearranging shelves, you can refer to page 16 of the owner's manual for guidance. This may help. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--bFqr-nv8--/29d77a51a8d38e12f47dbfd009661d0926da09e8.pdf
As far as the doors, you can rub paraffin wax on the hinge side of the door. Paraffin wax is used for canning purposes and can be purchased at most grocery stores. Petroleum jelly can also be used.
*Note: Candle wax is not a substitute for paraffin wax and should not be used around food.
Your comments regarding the unit are important to us and will be considered by our product design team for review.
When it comes to rearranging shelves, you can refer to page 16 of the owner's manual for guidance. This may help. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--bFqr-nv8--/29d77a51a8d38e12f47dbfd009661d0926da09e8.pdf
As far as the doors, you can rub paraffin wax on the hinge side of the door. Paraffin wax is used for canning purposes and can be purchased at most grocery stores. Petroleum jelly can also be used.
*Note: Candle wax is not a substitute for paraffin wax and should not be used around food.
Your comments regarding the unit are important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
First French Door refrigerator
on July 15, 2025
Posted by: Anonymous
Very pleased with this choice. The shelf capacity is good. The temperatures are steady. The front door water/ice are good. The freezer I like a lot, better than my old side by side refrigerator. Holds a lot. My one complaint would be the size of the fresh food drawers. You lose the depth with a french door model, but I do find these drawers keep fresh vegetables and fruits good much longer than my old side by side. You do have to get used to the lost of door shelving with the ice maker in the door, but I've managed to cut down on the open condiments and such, so not a real issue. I chose the GE model over the Whirlpool due to the layout and quality of the shelves and drawers.
Overall a very good choice and I'm happy with my decision.
Overall a very good choice and I'm happy with my decision.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great refrigerator.
on July 16, 2025
Posted by: MFrig
We absolutely love this refrigerator. Especially the freezer on the bottom. The only 2 things that could be different would be the icemaker spout needs to be a little bit longer. When we get ice in our 16 oz glasses - ice goes everywhere. The other would be make it easier to change the temperatures in frig and freezer
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on July 16, 2025
Posted by: Jdm8262
from North Tonawanda , NY
Great refrigerator , lots of space inside , nice lighting
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com