Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,219 Reviews)
Rating breakdown 7,219 reviews
5 Stars
4,069
4 Stars
1,841
3 Stars
662
2 Stars
301
1 Star
346
83%of customers recommend this product.
(
5,306 out of
6,404)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
So Far So Good
on June 27, 2025
Posted by: OldSchooltg
from Virginia
Even though I just bought this refrigerator less that 2 months ago I really like it, so far so good but it's too early to provide quality feedback.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE!
on June 27, 2025
Posted by: Debbiehr
from Westmont Illinois
Absolutely love the layout and overall appearance of the shelving. The bright lights and clear drawers allow a quick assessment of the current groceries. The capacity of the freezer may eliminate my need for the additional chest freezer I own,so that's another plus. I'm hoping it will be the last refrigerator I will need to purchase.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks good
on June 30, 2025
Posted by: Vettte 1
Quiet running and works well. Nice finnish and good size.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality refrigerator
on July 1, 2025
Posted by: DissatisfiedFL
from FL
Poor quality; after a couple of years the door seal and the freezer rails failed. Even after replacing them the performance drop significantly. Will replace for another refrigerator as long as it isn’t GE!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 8, 2025
We are so sorry to hear that the replacement of the door gaskets and freezer rails did not improve the performance of your refrigerator. This is not normal, and we advise scheduling service with our Bodewell technicians to ensure the normal operation of these parts. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor shelf configuration options
on July 1, 2025
Posted by: Kjt0
from Florida
Poor configuration options in the main area. If you move a shelf, the shelf above or below it is pretty much useless for storing anything, as there is not enough height.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, July 8, 2025
Your feedback is extremely important to us. We will pass these comments regarding the fresh food layout design along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Refrigerator
on July 6, 2025
Posted by: Delete This Field
from Warrington, PA
We have only had this refrigerator for about a month and they sure don't make things like they used to. It's noisy and we have already had the fan/motor replaced in the first week and didn't make any difference and they came out again and said that's just how their made -sad. Also, disappointed how difficult it is to now find white refrigerators - they should be the norm; not stainless steel.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 11, 2025
We're sorry to hear about the motor needing to be replaced.
We'd like to help go over the sounds that you are noticing with your refrigerator.
We recommend taking a look at the following article to review a list of sounds that can be normal to notice during operation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect the sounds are unusual or notice performance issues, we recommend scheduling a follow-up appointment with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We'd like to help go over the sounds that you are noticing with your refrigerator.
We recommend taking a look at the following article to review a list of sounds that can be normal to notice during operation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect the sounds are unusual or notice performance issues, we recommend scheduling a follow-up appointment with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Features
on July 9, 2025
Posted by: MBGB
The ice maker shoots the ice out in all directions. I have to wipe up the dispenser every time I get crushed ice.
Shelves on left refrigerator door are almost useless because they are so narrow.
I like the finish. Does not leave fingerprints so is easy to keep clean.
Shelves on left refrigerator door are almost useless because they are so narrow.
I like the finish. Does not leave fingerprints so is easy to keep clean.
Response from geappliances.comBy Adrian, GE_Appliances, July 15, 2025
We are happy to hear that you are enjoying the finish on this refrigerator and the ease of cleaning. We would however like to provide guidance with the ice dispenser on this refrigerator. When dispensing ice, please ensure that your cup or container is positioned closely to the dispenser and paddle is fully engaged, as this will help reduce ice dispensing outside of the desired container. We have also provided some additional information regarding your ice dispenser here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
Your feedback is extremely important to us. We will pass these comments regarding the door shelves along to our product team to review.
Your feedback is extremely important to us. We will pass these comments regarding the door shelves along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage
on July 11, 2025
Posted by: Not coolio
Garbage do not buy General Electric buy another brand. Freezer does not work icemaker does not work also. Try to mediate with manufacture they know there’s a problem and they do not want to fix it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 16, 2025
We'd like to assist you with your refrigerator. There are a few things that can cause the freezer not to freeze, such as the condenser coils, door seal, or the shelves. We recommend referring to the article below for guidance:
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-not-freezing
As far as the icemaker, a clogged water filter or even ice mold can cause the ice to not dispense. Please see the troubleshooting tips in the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-not-freezing
As far as the icemaker, a clogged water filter or even ice mold can cause the ice to not dispense. Please see the troubleshooting tips in the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com