Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Very nice fridge for the price
on February 7, 2025
Posted by: bella33
Nice and roomy interior .We would have liked different types of bins. The dividers in the bins are just ok. Other than that, will see how long it last.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Marginal features
on February 7, 2025
Posted by: GC and some
Marginal features and poorly balanced doors
Nothing else
Nothing else
Response from geappliances.comBy GE Appliances, February 11, 2025
We’re sorry that you are less than impressed with your new refrigerator unit’s design. We will pass your feedback about the design and lighting along to our product team to review. As we continue to make improvements on future models, your feedback is extremely important to us.
We would like to provide some guidance to help ensure your refrigerator doors and the refrigerator itself are level. Please refer to page 38 of the owner's manual at the link below for instructions on how top properly level your refrigerator:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.213021268.1799905408.1716215722-1342374613.1688136512
We would like to provide some guidance to help ensure your refrigerator doors and the refrigerator itself are level. Please refer to page 38 of the owner's manual at the link below for instructions on how top properly level your refrigerator:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.213021268.1799905408.1716215722-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator ever.
on February 8, 2025
Posted by: NeverEVERbuyingGEagain
from Minneapolis, Minnesota
This refrigerator has made so much noise since the day we got it. Had a GE repairman out to look at it and he told us that’s how it’s supposed to be, nothing wrong with it. Ice dispenser constantly gets stuck and we have to pull out the ice container to move the ice around and he it moving again. Freezer drawer squeaks like crazy, don’t even attempt to open it if someone is sleeping nearby.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 11, 2025
We have provided some normal refrigerator noises/sounds at the link below. If you are experiencing any noise not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have also provided some troubleshooting tips at the link below for ice not properly dispensing due to the clumping of ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have also provided some troubleshooting tips at the link below for ice not properly dispensing due to the clumping of ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of space! Great features!
on February 8, 2025
Posted by: ROHM
My wife and I are very happy. We went with GE because last year we bought their stuff and have been very happy with it.
We love how spacious it is and how the ice maker in the door doesn't take away space from the main cabinet, and the drawers glide with such ease, unlike our old side by side. I would greatly recommend it!
We love how spacious it is and how the ice maker in the door doesn't take away space from the main cabinet, and the drawers glide with such ease, unlike our old side by side. I would greatly recommend it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Food freezes in the back of my fridge!!!
on February 9, 2025
Posted by: Crowley05
from Newfoundland, Canada
I purchased this refrigerator 5 months ago and in week 2 I noticed some items in the back of my fridge were freezing up. Especially lettuce etc. I googled and it said the fridge is too full and air can’t circulate. Well it happens a lot and I make sure nothing is blocking circulation. It’s awful.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kacie, GE_Appliances, February 11, 2025
We appreciate you taking the time to leave us your review. We know how important it is to have your refrigerator cooling properly. We encourage you to ensure that nothing is blocking air flow, and that the unit is not set too low. If this does not help, please schedule service by calling 833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm - Our great Bodewell technicians would be happy to ensure that your unit is working as it should!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Unit
on February 10, 2025
Posted by: DC 64
from New Mexico
Great Unit. Plenty of shelving and storage. Does good for my whole family.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on February 16, 2025
Posted by: grands7
the refrigerator was just purchased and installed. we chose this refrigerator based on size, features, price and reviews.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great layout
on February 18, 2025
Posted by: Lblakely
from Birmingham, AL
We like the layout; but we just had our refrigerator/freezer installed; thus, we can’t write a review until later.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com