Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Second one in a week
on September 11, 2024
Posted by: Clucier10272
This is a nice refrigerator, although this is our second one in a week. When the freezer went into cooling, it sounded like a jet engine in our kitchen. You could hear it even if the tv was on. The second
One is working well. We like the ice maker on the door, it is spacious, and it looks good.
One is working well. We like the ice maker on the door, it is spacious, and it looks good.
Response from geappliances.comBy Tierra, GE_Appliances, September 12, 2024
We're glad to hear that your new refrigerator is working better than the last. Please let us know if there is anything we can assist with.
Written by a customer while visiting geappliances.com
Customer Rating
3
Features okay just noisy
on September 12, 2024
Posted by: Rosielomb1
The refrigerator is noisy, hope that lessens with time.
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2024
We are happy to hear that you are enjoying your refrigerator despite the noise level while in use. We have provided some normal refrigerator noises at the link below. If you are experiencing any sound not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.49586790.1380752899.1725986187-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.49586790.1380752899.1725986187-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
2
Not totally impressed
on September 12, 2024
Posted by: Wisconewbie
from WI
It came with the house, and aside of it being too small, they are already having to replace the motherboard and we have only been here for two months and it was brand new.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, September 13, 2024
We understand the importance of a new appliance operating as designed, and we are confident that our certified technicians will be getting your refrigerator back up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on September 13, 2024
Posted by: 141Mountain
from New Jersey
Beautiful product. Very efficient water and ice dispensers. Great interior space in both refrigerator and freezer
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure
on September 15, 2024
Posted by: Skudly
from Pickford michigan
Fridge is ok but makes a lot of noise, sounds like it is taking off sometimes
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, September 16, 2024
We want to help go over the sounds you are noticing from your refrigerator. You can check through the following article to view a list of sounds that are considered normal. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901). If you suspect the sound is abnormal, then we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Water around gasket
on September 16, 2024
Posted by: HCV96
from Apex, NC
Just has this product installed about 2 weeks backs. I see water around the gaskets. Definitely not recommended.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 17, 2024
We'd like to help you with the water condensation on your refrigerator. We recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
VERY Cheaply made
on September 17, 2024
Posted by: Jeniv
from Eighty four, PA
VERY cheaply made. Side door compartments on the left can hold anything they are so narrow. Prices went up and quality went down.... Sad.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, September 18, 2024
It’s unexpected to hear that you’ve been less than impressed with the quality of your new refrigerator, and that the side compartments have left you wanting more space. We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback to our product team so we can continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Fridge
on September 18, 2024
Posted by: TucsonChris
Works well, good temperature control but a little noisy.
Written by a customer while visiting geappliances.com