Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Uneven doors
on July 22, 2024
Posted by: Johnsc1
from Cable, Ohio
I’ve only had my refrigerator for a week. All seems to be working well. We are getting used to the ice and water dispenser. It takes some aim so that the water and ice hit the glass instead of ending up on the floor. I am very frustrated that the doors are not even.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, July 24, 2024
We want to help out with the doors and icemaker. We suggest scheduling one of our approved technicians to come out. We're confident that they can help with this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid frig
on July 23, 2024
Posted by: Gdrabs
Very heavy for install, larger than thought but gorgeous and a lot of room
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good features
on July 23, 2024
Posted by: JAWS1920
We are disappointed our first GE Profile failed to last (10yrs) and are hoping this one will. We are retired and can't continually to keep replacing GE appliances.
Features
5
Performance
5
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very roomy and solid.
on July 23, 2024
Posted by: willklemm
from Denver, Colorado
Just got this refrigerator installed and I'm already impressed. The quality of the shelves and interior overall is so much better than other manufacturers. I'm really hoping the performance falls into the same category. Oh, and the Slate color is by far so much better than the silver or black.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker loud and not making ice
on July 23, 2024
Posted by: It is okay
from Inland Empire
The ice machine itself is very loud when it is dispensing ice. The fridge is very spacious which is really nice. Less than 2 months of having this refrigerator, I'm already having issues with it making ice.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We’re happy to hear you’ve been enjoying the space of your new fridge, but it’s unexpected that you’ve been having trouble with the ice maker. We want to help. We suggest taking a look at the articles linked below for some things you can try on your own to improve ice production.
No ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
Slow ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
No ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
Slow ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Mrs.
on July 24, 2024
Posted by: Anonymous
from Lawrenceville, GA
I am enjoying my new refrigerator. As it works great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage
on July 24, 2024
Posted by: Clinton T
from Pennsylvania
After two years the ice maker started to leak and after 3, the refrigerator and freezer stopped cooling. When we had a repairman look at the ice maker, he said that the serial number on the icemaker indicated it was from 2007. We purchased new in 2021. More than. Disappointed that old components are being installed in new units.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We would like to help with your refrigerator. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
I love all the features !!
on July 25, 2024
Posted by: Sammiesnana2003
I absolutely love the size of the refrigerator and freezer compared to what I had before. My original fridge went during the Covid outbreak and there was no refrigerators to be found. I had to get a floor model from a private store and it never worked right. My fridge would freeze my food and my freezer would not freeze completely. I a in heaven with this new fridge. Thank you very much!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com