Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
So so
on June 16, 2024
Posted by: D2e4b
I love everything about the refrigerator except that the ice maker is a bit whacky with noise at times. And the water line is not chilled. It comes out incredibly warm
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We’re glad to hear that you’ve been enjoying your refrigerator, but we hate that you’ve been having trouble with the ice maker making noise, and that you’ve been less than impressed with the water dispenser’s temperature. The dispenser in this model holds 16 ounces of chilled water; once those 16 ounces have been dispensed, the remaining water will not be chilled.
When it comes to unexpected noises, we suggest taking a look at the article below for information on some of the sounds you’ll hear from a refrigerator while in use.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above helps, or if you believe the noise you’re hearing is much louder than can be considered normal, then we suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
When it comes to unexpected noises, we suggest taking a look at the article below for information on some of the sounds you’ll hear from a refrigerator while in use.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above helps, or if you believe the noise you’re hearing is much louder than can be considered normal, then we suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible product
on June 16, 2024
Posted by: Axeldog
from Tn
Will never purchase another GE product. The water filter scam was the final straw.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We hate to hear that you’ve decided to never purchase another product from us due to the pricing of our water filters. Pricing can be dependent on several factors, including economic elements such as distribution, warehousing, and marketing costs. Other factors like usability (cosmetic vs. functional) and availability also contribute to the selling price of a part. We are constantly working to make our appliances and parts better, and we hope to earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fridge!
on June 16, 2024
Posted by: Ljmaynes
from Colchester VT
Love the color and the size - it has plenty of space. Great lighting. Freezer drawer feels rough opening and closing but this seems to be a trend in bottom freezers. Water and ice dispenser are great. Love the color slate.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Spacious but small design issues
on June 16, 2024
Posted by: Emeln001
Great price, spacious on inside. Water dispenser is low so great for kids
Two complaints so far: the water dispenser spout is too anterior compared to the button behind it that has to be depressed to get the water to come out. Small cups this will be a problem- you’ll have to use your hand to push the button behind it while holding the cup.
Second issue is the words on the panel on the door are impossible to see at night. I imagine you eventually remember what button is which but it’s annoying
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent
on June 16, 2024
Posted by: Jtshoe
from Syracuse ny
Working great. Keeps everything cold. Turbo cool nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
ICEMAKER WORKING AS IT SHOULD
on June 17, 2024
Posted by: ethel123
from TX
Only had it one week so far working well. will post update after some use.
Written by a customer while visiting geappliances.com
Customer Rating
3
Door water and ice
on June 17, 2024
Posted by: Camaro 67
from Mineral Wells Wv
Everything is OK so far but we are missing the lower right hand door shelf and inside shelves are bending not much weight on them?
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, June 19, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
An overall nice fridge
on June 17, 2024
Posted by: Jotange
from Minnesota
Large enough for most things. Everything works well. The only thing I think could be better is that the drawers and the freezer door wobble and could be a little more stable. Feels like they could break if handled a little rough.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com