Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Aesthetically it is wonderful.
on June 11, 2024
Posted by: MDO me
from Lancaster, Tx
Ice maker never turned green indicating it was purified.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Needed more features.
on June 12, 2024
Posted by: Jane 50
Tha frame above the vegetable drawers are not strong enough, it sags in the center, when placing milk gallons or larger juices. The the long pull out cold cut storage drawer can only be accessed if both refrigerator doors are open , very inconvenient. The plastic drawers and inside accessories or not sturdy.The ICE, Water etc on the outside are hard to read.
Response from geappliances.comBy Tierra, GE_Appliances, June 13, 2024
We value your feedback. Your comments regarding the layout of your refrigerator is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great start
on June 12, 2024
Posted by: ICT Sam
from Wichita, KS
So far so good, just installed today but great service and a good installation. A GREAT START.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on June 13, 2024
Posted by: Lnorman27
from Tempe AZ
Looks great, great features. I love the slate color. The French door is so much more convenient than my old side-by-side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on June 14, 2024
Posted by: Okay replacement
from Boston
Hard to read wording on ice/water dispenser. Prior refrigerator had words back lit in white light. Also, unable to enter in amount of water to dispense. Prior kitchen aid refrigerator did that too!
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the control panel and auto dispenser along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Awful quality and performance.
on June 14, 2024
Posted by: UnhappyFridgeOwner
Brand new fridge purchased for our new home. Ice maker makes a whirling vibrating noise. Water dispenser does not dispense cold water. Ice fragments go everywhere on both cubed and crushed settings when dispensing ice. Also, one of the manufacturing stickers on the control panel on the front of the fridge left a residue we cannot remove through any method or trick and it looks awful. Otherwise I suppose it does its job in refridgerating, but our Samsung (as awful as it was) was better, served cold water, and had higher quality plastic parts. I don't make the comparison lightly. In short, we are disappointed.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2024
We are deeply apologetic about your experience with your new refrigerator. We definitely understand the importance of a new appliance meeting your expectations. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. To remove the excess residue on your refrigerator, we recommend rubbing oil (vegetable or mineral) into the sticky residue, saturating the area. After the sticky residue has been removed wash the oily residue with the soapy mixture and a cloth.
Written by a customer while visiting geappliances.com
Customer Rating
2
Plenty of space
on June 14, 2024
Posted by: Terry01
from New Bern NC
I like the simple style. I have had issues since the first 10 days after delivery though. Repairman has been out 3 times in the 2 months of owning the refrigerator. Two weeks of it waiting on parts. Overall I would like the refrigerator replaced, to many issues so far. Hopefully the repairman has fixed the issues
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We’re happy to hear you like the style of your new refrigerator, but we hate that you’ve had issues so soon after its arrival. We’re glad you were able to get your refrigerator fixed under warranty, and we’re confident that you’ll get many years of service from it. However, we encourage you to reach out to us should you need further assistance.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisey
on June 15, 2024
Posted by: Rich1111111
Very noisey ….
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Response from geappliances.comBy Jonathon, GE_Appliances, June 18, 2024
We want to help go over the sounds you are noticing with your refrigerator. You can check the following article that goes over all the sounds that can be heard during normal operation. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901). If you suspect the noises are not normal, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com