Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
2
GE Profile Disappointment
on March 13, 2024
Posted by: Our New Build Home
from Parrish, Florida
It functions as expected and keeps items cold. Problem areas:
1. Ice maker gets clogged frequently and must be checked manually and then reset.
2. Ice maker is small and doesn't make enough ice for a family of 4.
3. Freezer door is loud and noisy when being opened and closed. Plus the door will stick in a slightly open position which wont trigger the door open alarm.
4. Both french doors must be checked to confirm that they are closed. They will frequently stick in a slightly open position which won't trigger the door open alarm.
5 The split shelf design doesn't work well with large trays or juice/water bottles. Just a poor design.
6. The door shelves have limited adjustments and those shelves on side of the ice maker can only hold the short mini cans or bottles.
1. Ice maker gets clogged frequently and must be checked manually and then reset.
2. Ice maker is small and doesn't make enough ice for a family of 4.
3. Freezer door is loud and noisy when being opened and closed. Plus the door will stick in a slightly open position which wont trigger the door open alarm.
4. Both french doors must be checked to confirm that they are closed. They will frequently stick in a slightly open position which won't trigger the door open alarm.
5 The split shelf design doesn't work well with large trays or juice/water bottles. Just a poor design.
6. The door shelves have limited adjustments and those shelves on side of the ice maker can only hold the short mini cans or bottles.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, March 13, 2024
We are glad to hear your refrigerator is cooling well, however we are sorry to hear you aren't happy with some of the features. We can understand how frustrating it is when a new appliance doesn't meet your expectations. Your feedback is appreciated, and we will be sharing this with our engineering and design teams. The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions. Considering the issues you are having with your doors not closing, we recommend making sure your refrigerator is level. Please review the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_gl=1*1fk3b9d*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ3MzAuMC4wLjA.&_ga=2.231011039.1316421756.1710174766-1923556651.1709925723
This link may also be helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16870&_ga=2.231136863.1316421756.1710174766-1923556651.1709925723&_gl=1*1k9b429*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ2NjIuMC4wLjA.
This link may also be helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16870&_ga=2.231136863.1316421756.1710174766-1923556651.1709925723&_gl=1*1k9b429*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ2NjIuMC4wLjA.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My Frig
on March 13, 2024
Posted by: 4wdlady
from Venice Florida
I love my new refrigerator freezer. It fit well in my home. I have more room than I'll ever need. I love the bottom freezer drawer, ice maker that lights up at night.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fridge
on March 13, 2024
Posted by: B247
from Texas
It’s a very nice and feature filled French door refrigerator for the price. I do think Ge may have cheapened out on some things, but time will tell if it’s a quality build.
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 14, 2024
Posted by: Charles Texas
from Irving Texas
We love the space adjustable shelves. It runs so quiet everything stays fresh and the drinks are perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy GE Refrigerator
on March 14, 2024
Posted by: Sheilabg1
Just arrived. Waiting for refrigerator to get cold. Looks fine in kitchen. The inside has plenty of room. I’m really amazed since it the same size as my old one. Much better layout,
The bottom freezer is much easier to find what I want . Looking forward to many years of use.
The bottom freezer is much easier to find what I want . Looking forward to many years of use.
Written by a customer while visiting geappliances.com
Customer Rating
3
No reserve ice bin
on March 14, 2024
Posted by: Ice holder
from Venice Fl
Dont like that there is no ice holder in the freezer. Should be a bin to store a quantity of ice.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, March 15, 2024
We understand the importance of having a new appliance that fits your wants and needs. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this commentary along to our product team to review. We hope you enjoy your beautiful new refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Great feature except external control
on March 14, 2024
Posted by: Anonymous
from Moreno Valley, California
Unable to read labels on external control. We need help , hoping GE can do something
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great space
on March 15, 2024
Posted by: Rstrick
from VA
Great fridge! Wonderful space for our growing family.
Response from geappliances.comBy Charlie, GE_Appliances, March 22, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
Written by a customer while visiting geappliances.com