Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Needs improvements!
on February 3, 2024
Posted by: DuchessDonna
from Ruther Glen VA
(1) I am very unhappy with the decreased flexibility in arranging the shelving. It appears that the lower shelf on the R door is for gallons of milk and large bottes of juice. It was awkward to take a gallon bottle in and out of that shelf, and the shelf would not contain that milk plus 2 juice bottles. We have moved these beverages to the main body of the refrigerator, which necessitated moving the shelf above them up to the next available level -- which made it a VERY shallow shelf inconvenient for storing almost anything. (2) The shelving on the L door is greatly reduced from our old refrigerator, apparently because the ice-making unit is located there rather than more internally in the refrigerator. I liked more space on the door more! (3) I am surprised at the force of the ice cubes dropping, and they often shoot out beyond the container and onto the floor. I haven't had this experience with former refrigerators. I've been disappointed with this refrigerator but was happy to find a WHITE one (seemed to be in short supply) that could be delivered quickly.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, February 9, 2024
We're constantly working to improve our products and will share your feedback with our product team. We know how important it is to have a refrigerator that is functional for your needs and we are sorry that we let you down with this model.
Written by a customer while visiting geappliances.com
Customer Rating
5
Slate black refrigerator.
on February 3, 2024
Posted by: Perth homeowner
from North dakota
I like the finish.
Wish there were different levels of adjustments to the shelves.
Freezer drawers are nice as well as vegetables and fruit drawers.
Wish there were different levels of adjustments to the shelves.
Freezer drawers are nice as well as vegetables and fruit drawers.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Shelf not hight
on February 3, 2024
Posted by: Zane3
from Alabama
I love my refrigerator the only thing that is wrong is the shelf's are not very hight we put our milk in the door but I still love it
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not thrilled
on February 5, 2024
Posted by: momDebbie
Not thrilled with this refrigerator. Ice capacity is VERY small. Water dispenser is VERY slow!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the ice bin capacity and water dispensing speed along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Water trickles
on February 5, 2024
Posted by: Tmrhino27
from Savannah, GA
I like the way the Fridge is setup, but for whatever reason the water has zero pressure and I can’t use it unless I have 5 minutes to stand there to wait for my cup to fill.
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2024
We understand your concern regarding the dispenser. Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239#:~:text=Clogged%20or%20partially%20clogged%20filter,Shop%20GE%20Appliances%20Water%20Filters.
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239#:~:text=Clogged%20or%20partially%20clogged%20filter,Shop%20GE%20Appliances%20Water%20Filters.
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
On in particular
on February 6, 2024
Posted by: Fenemore
from Boynton Beach, Fl
Not happy with the non adjusted shelves. The door shelves are a joke. Do not recommend this refrigerator.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass the comments regarding the shelving along to our product team to review. Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Fridge, cannot read the door features...
on February 6, 2024
Posted by: Alloyd0526
from New Kent, VA
Its great, the only design flaw is very hard to read the options on the front of the door for water & ice. It's ridiculous, you have to get down and squint to read it. Poor design for that!
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
All the space
on February 6, 2024
Posted by: Chester1234
This product is a a very spacious refrigerator that keeps items as cold as you want them to be
Written by a customer while visiting geappliances.com