Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
2
Bad water pump
on November 1, 2023
Posted by: Bad water pump
from Tennessee
The main part of the refrigerator but we have had to replace the water pump once already and it now has gone out again and we have had the refrigerator for less than four years
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you've had to replace the water pump once before, and it has now gone out again. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you've had to replace the water pump once before, and it has now gone out again. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad noise
on November 1, 2023
Posted by: Lucy ma
The appliance makes a very loud noise we were hoping it would stop but it hasn’t
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that the unit is making a loud noise. You can view all of the normal noises for a refrigerator in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.139156275.1499493149.1698670667-1100713441.1674245189
If the noise you are hearing does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team by calling
1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that the unit is making a loud noise. You can view all of the normal noises for a refrigerator in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.139156275.1499493149.1698670667-1100713441.1674245189
If the noise you are hearing does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team by calling
1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator for the price
on November 1, 2023
Posted by: Florissant lady
from Buford, GA
Great product at a reasonable price. I love it and it looks great in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice look
on November 1, 2023
Posted by: Knowitall
from Silex Mo
We bought the exact refrigerator in 12/2019. Don't know what happened, but compressor went out and we were lucky enough to get the same one October 2023! This time we took the 5 year warranty.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Deep freezer component drawer
on November 2, 2023
Posted by: Moe9
from Streamwood, Illinois
Love the new refrigerator I only purchased GE they’ve been very reliable. My old one gave out after 15 years of service. I would recommend this product love the way it’s set up in the inside and the deep freezer component.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
just what I wanted
on November 3, 2023
Posted by: Purchased fridge
Right price, good service from People's Furniture. Love the crushed ice.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on November 3, 2023
Posted by: arh13
from Fargo, ND
My wife loves this fridge. PNice fridge with ample space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, November 9, 2023
Greetings!
We appreciate you taking the time to leave us a review. We are glad to hear that your wife is loving the refrigerator and its ample storage space. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! -Charlie@GEAppliances
We appreciate you taking the time to leave us a review. We are glad to hear that your wife is loving the refrigerator and its ample storage space. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great color that doesn't show fingerprints
on November 4, 2023
Posted by: cabmother
from Lititz, PA
I love the color and french door style....why aren't there more black options available when shopping for appliances for those not a fan of stainless steel? With this fridge I wish there were more holes available for shelf placement options.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com