Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Shelves are too flimsy
on November 22, 2021
Posted by: c1971
from MO
Shelves are too flimsy to hold milk they bend. Handle on freezer falls off. The unit make very strange sounds from the compressor. I would not recommend this fridge to others for the price I expected more.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, November 24, 2021
Hello there - Thanks for taking the time to write a review. We hate to hear that you aren't pleased with the quality and sound level of your refrigerator. The new high efficiency compressor may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it's operating which is normal.
Here is an article that provides a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Here's an article that provides a few tips and tricks for the handles: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
If the above doesn't resolve the issue, service may be needed. You can make use of the warranty by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're always here to help if any questions or concerns ever come up. Thanks again! -Mikayla@GEA
Here is an article that provides a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Here's an article that provides a few tips and tricks for the handles: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
If the above doesn't resolve the issue, service may be needed. You can make use of the warranty by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're always here to help if any questions or concerns ever come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor failed at 6 months
on November 22, 2022
Posted by: RobG3722
from Richmond, Va
Compressor failed at 6 months. Soonest GE can provide a fix is over 3 weeks out, so we're stuck. Won't be buying GE appliances in the future.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 28, 2022
Hello - We're sorry to hear that the compressor failed at just six months and you have to wait for service. We understand how disappointing that would be, and we apologize for any inconvenience this has caused.
Service is based on location and available technicians nearby. When scheduling service, ensure you call 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and will share your review with our team for any improvements. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Shayla@GEA
Service is based on location and available technicians nearby. When scheduling service, ensure you call 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and will share your review with our team for any improvements. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Lazy ice box
on August 17, 2023
Posted by: Sensitive fridge
All in all this is a pretty good refrigerator. Apart from the ice maker takes a very long time just to produce 9 ice cubes. And the handle to the freezer is not the right fit I'm pretty sure it's not my fault, the handle is not the right size and it's wabbaly and doesn't fit right. But it gets the job done, food is cold and there is okay amount of room oh the water that comes out of the filter is a very thin strain of water. That's all.
Written by a customer while visiting geappliances.com
Customer Rating
5
fridge review
on November 14, 2014
Posted by: myree
from Tucson, AZ, United States
love it! cubic feet not giving full story on capacity and convenience. love the unexpected features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
VERY GOOD SHELF SPACE AND ATTRACTIVE APPLIANCE
on March 20, 2015
Posted by: SURF
FEEL LIKE WE MADE A VERY GOOD DECISION IN THIS REFRIGERATOR AND COLOR
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing good noisy hurts my back leaning down to t
on June 22, 2015
Posted by: Suedensh
Wish I had never heard of ge appliances. Hurts bending down to the freezer
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure I would buy anothe rone
on September 13, 2018
Posted by: Walking
from Ohio
I bought this refridgerator and am not sure I woould buy it again
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on April 6, 2025
Posted by: Gefrench
I love all the room I have in my refrigerator! And everything is kept really cold and fresh
Written by a customer while visiting geappliances.com