Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Nice features, could make improvements…
on October 10, 2023
Posted by: CJSalvi
from Los Angeles, CA
So far appliance is working fine….To be continue as time goes for it has been less than a month…
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Attractive
on October 10, 2023
Posted by: who names an appliance
from Florida
This is a very attractive refrigerator. I had to replace my old one because it quit cooling. I like the layout and I really like the french doors. I also like the idea of fingerprint resistant surface. The freezer on the bottom holds quite a bit.
The downside; I hear it dialing...something? Why is it dialing? Who is it dialing? What is it dialing? It is not, nor will it ever be, connected to the internet. It is also very loud whilst the fans are running. Should it be so loud?
I do have a suggestion on your owners manual. The one I have is so vague it does not give any information on how to adjust the temperature. It says where that is done, but nothing on how that is accomplished. I accidentally touched the control panel while setting it up, and it made both the refrigerator and freezer warmer than the factory setting by a few degrees. How do I put it back to what it was? The answer is not in the owners manual.
I look forward to this refrigerator lasting a very long time.
The downside; I hear it dialing...something? Why is it dialing? Who is it dialing? What is it dialing? It is not, nor will it ever be, connected to the internet. It is also very loud whilst the fans are running. Should it be so loud?
I do have a suggestion on your owners manual. The one I have is so vague it does not give any information on how to adjust the temperature. It says where that is done, but nothing on how that is accomplished. I accidentally touched the control panel while setting it up, and it made both the refrigerator and freezer warmer than the factory setting by a few degrees. How do I put it back to what it was? The answer is not in the owners manual.
I look forward to this refrigerator lasting a very long time.
Features
4
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on October 10, 2023
Posted by: Patmay
from Atlanta GA
Service excellent from salesperson to delivery team. Oscar was excellent, explained all features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
MY FRIG
on October 11, 2023
Posted by: JOSEANT
Great product. It cools perfectly. It has plenty of space for food and vegetables. Like the feature of the ice dispenser end the choie of crushed and whole cubes.
Response from geappliances.comBy Jonathon, GE_Appliances, October 19, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're glad to see that you've been enjoying your new refrigerator. This is one of our favorite models and you've made a great choice for your home.
Our most favorite feature is the fingerprint resistant stainless steel, it really helps keep the exterior stay looking clean and sleek. We know you are going to enjoy this refrigerator for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Our most favorite feature is the fingerprint resistant stainless steel, it really helps keep the exterior stay looking clean and sleek. We know you are going to enjoy this refrigerator for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Keep looking
on October 11, 2023
Posted by: IRSHCOF
from West Palm Beach, FL
ICE MAKER IS WAY TOO SMALL, temperature is intermitant
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sylvia@GEAppliances, October 11, 2023
Hi,
We're sorry this refrigerator hasn't met your expectations with its performance and accessories. Improving your experience is important to us and we'll make sure our product teams have these comments. Thank you.
-Sylvia@GEAppliances
We're sorry this refrigerator hasn't met your expectations with its performance and accessories. Improving your experience is important to us and we'll make sure our product teams have these comments. Thank you.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice unit
on October 12, 2023
Posted by: Barb117
from Ohio
Very happy with the product and the space needed for my large family. My only complaint is it does not make ice fast enough for my family.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy
on October 12, 2023
Posted by: Petro2
from Michigan
The refrigerator is very noisy and the refrigerator and freezer doors are hard to shut.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy MichaelBatGEA, October 13, 2023
Hello,
We’re so sorry to hear that your refrigerator is much louder than expected, and that your doors are hard to shut. We know how important cold food storage is in the home, and we want to help. We recommend taking a look at the articles below for information on sounds you may hear while your refrigerator is running, as well as things you can check to help the doors close.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Door closing:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of that helps, and if you haven’t already, we recommend scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going online to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that your refrigerator is much louder than expected, and that your doors are hard to shut. We know how important cold food storage is in the home, and we want to help. We recommend taking a look at the articles below for information on sounds you may hear while your refrigerator is running, as well as things you can check to help the doors close.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Door closing:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of that helps, and if you haven’t already, we recommend scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going online to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Freg, Bottom Freezer
on October 13, 2023
Posted by: Mikepcola
Nice Freg with bottom Freezer ! However the plastic drawers in Freezer & Freq is very thin, Fragile ! Glad I don't have kids ! I have to be careful, because the plastic is So thin ! My last Freg, Maytag was much better in that aspect.
Written by a customer while visiting geappliances.com