Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
2
Just OK
on September 29, 2023
Posted by: Enri R
I love GE products, but to be honest, I had higher hopes for this fridge. It's made a little cheaply. The fridge is very loud and doesn't seem to stop working for long -- like it's working hard to keep things cool. The shelving inside of the fridge are held up by plastic tabs, instead of rails that connect in the back. Overall, I am disappointed in my purchase but I hope the fridge gets the job done and lasts. Wouldn't buy this model again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, October 2, 2023
Hello,
Thanks so much for the honest feedback. We appreciate it and we're so sorry to hear you're not fully pleased with your new refrigerator. Your concerns are understandable and we're more than happy to provide some clarity.
It is completely normal for your unit to make some sound or noises while in operation. However, it can also make sounds that aren't normal if there is an issue. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that your unit is making sounds that aren't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are extremely important and will be considered by our product design team. Thanks again and have a great day. - Tierra@GEAppliances
Thanks so much for the honest feedback. We appreciate it and we're so sorry to hear you're not fully pleased with your new refrigerator. Your concerns are understandable and we're more than happy to provide some clarity.
It is completely normal for your unit to make some sound or noises while in operation. However, it can also make sounds that aren't normal if there is an issue. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that your unit is making sounds that aren't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are extremely important and will be considered by our product design team. Thanks again and have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge!!!
on September 30, 2023
Posted by: crwhite
This fridge starts cooling fast as soon as I plugged it into the wall! Compared to my old fridge, there is more room for drinks and food.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the fridge after a couple of weeks!
on September 30, 2023
Posted by: Jeba23
from Goodyear AZ
We got the GE for the interior features (adjustable shelves on doors and main storage area). Unfortunately the fridge was delivered with two small dents in the one door. Called the dealer where purchased and they ordered a replacement door to be installed by a GE service tech. No regrets for the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on September 30, 2023
Posted by: Boston Terrier
Very nice . Looks great in kitchen. Has lots of space!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New refrigerator
on October 1, 2023
Posted by: MimiDID
from Indianapolis
The process of delivery and install has been very challenging but I like the refrigerator pretty well. It can be quite noisy at times however.
Features
4
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 1, 2023
Posted by: Ana21
from Florida
I love my French door refrigerator it’s great appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the color
on October 1, 2023
Posted by: Mel dawn
from Louisville Ky.
So far it is good. Love the color and prints do not show
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Design
on October 2, 2023
Posted by: Joan19
from Ontario
Love the space inside both the fridge and the freezer. Well designed. The water installation was easy and it looks amazing too! The deliver was smooth and well organized.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEAppliances, October 11, 2023
Hello there! Thank you for taking the time to provide us with your feedback. We are elated you are loving your new refrigerator and its internal capacity. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com