Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
It checks all the boxes!
on July 25, 2024
Posted by: Tundra man
from Kansas City
The little wife loves it and that's all that matters. Happy wife - Happy life
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and Expensive to Run
on September 3, 2017
Posted by: 1SGM
from Virginia, United States
Come get this piece of junk. Load and expensive to operate so much for energy efficient
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 5, 2017
Hello,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear.
Your comments have been forwarded to our quality control team. We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear.
Your comments have been forwarded to our quality control team. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
like so far
on May 20, 2018
Posted by: skimom
from Colorado Springs, CO
I had this installed 4 days ago. Husband commented he doesn't like that he has to open both doors to get to the meat/cheese drawer. I don't put my milk on the door, and it is a bit too tall for the inside shelf, so it takes some wiggling in and out to get the milk. Fruit and veg. drawers are smaller than my side by side. Don't like digging for frozen food, liked my side by side for easy viewing. No tray to catch water under the dispenser.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Price.
on June 25, 2018
Posted by: Ingeborg
from Radcliff.Ky.
I love.the new color black slate it is so nice against my natural color Hickery Cabinets.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on December 31, 2019
Posted by: kard1
from San Anotonio
This is the worst refrigerator we have ever purchased! Everything about this refrigerator is really really bad. It's makes a loud noise(condenser). Try to get just a class of water and you will hear a louder noise. I had it only for one week and I can't stand look at it.I wish I can replace it even for a lost! I pray you look into it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 3, 2020
Hello kard1 - Thanks for sharing your feedback. We're sorry to hear of the disappointment with your new refrigerator. Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
For more help with any additional concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone. We hope this helps!
For more help with any additional concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
3
Not Bad But Could Be So Much Better
on August 16, 2021
Posted by: mguite
from Tracy, CA
We like our new fridge. The color and fingerprint resistant surface look elegant in our kitchen. It is much quieter than our old fridge and the water dispenser cools the water to the perfect temperature for drinking. The dispenser cavity is also tall which allows for great access. However, there are a few things we don't like. There is very little room for taller beverage containers like milk and juice cartons, wine bottles, etc. The ice maker is pretty frustrating. When serving the ice, especially crushed ice, it spills ice outside of the circumference of the glass... super annoying. If the last person selected "ice", the the next person who goes to get water has to be careful to switch the setting back to "water". There should be a setting that automatically switches it back to water after 10 or 20 seconds. Also, for a fridge that boasts energy saving features, it seems like it runs constantly. It never seems to take a break. It seems like a waste of energy to me. Even though the fridge is mostly resistant to fingerprints, the front handles are not (I can't understand why not). Lastly, the bottom drawer in the fridge compartment runs the entire width of the fridge. This is a bad design. In order to access it, both doors have to be opened, which allows all of the cool air to escape.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 18, 2021
Good day,
We're delighted to hear that you love how elegant your refrigerator looks in your kitchen. We're certainly sorry to hear about all of the different issues and spacing problems. We can understand how those things would ruin the experience and will be sure to pass this feedback along to the product team. We appreciate you being part of the GE family! Mike@GEA
We're delighted to hear that you love how elegant your refrigerator looks in your kitchen. We're certainly sorry to hear about all of the different issues and spacing problems. We can understand how those things would ruin the experience and will be sure to pass this feedback along to the product team. We appreciate you being part of the GE family! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Fridge
on September 9, 2021
Posted by: mac729
We have not been able to really give an accurate rating, it was delivered to us with issues, such a faulty an motor that is waiting to be replaced, Really not very happy about that.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 10, 2021
Hi, We appreciate the honest feedback about giving an accurate rating and want to sincerely apologize for the difficulty you've had with your new refrigerator. This is frustrating, we know, and we're very sorry for any inconvenience you've experienced. We're glad to hear you are taking advantage of the warranty and hope this is taken care of soon. If you have any questions or concerns, you can reach out to us directly via social media. We're always happy to help. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it
on October 24, 2021
Posted by: MAR1072
from Shepherdsville Ky
The only complaint I have is the freezer handle comes off WAY to easy!
I would recommend this to a friend!
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com