Customer reviews from cafeappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.1
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
104
4 Stars
51
3 Stars
23
2 Stars
16
1 Star
11
76%of customers recommend this product.
(
149 out of
195)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Poor quality doors
on March 11, 2022
Posted by: TXLonghorn
from Austin
No matter how much I level the fridge one door doesn’t stay open and the other slams open all the way.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, March 14, 2022
Hi there,
Thanks for taking the time to write, we're sorry to hear about the door issues that you've had here. If you're finding that one of your doors is opening further than the other and isn't stopping on its own, something may have malfunctioned with its hinge. To have this looked into further, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
Best wishes,
Michael@Cafe
Thanks for taking the time to write, we're sorry to hear about the door issues that you've had here. If you're finding that one of your doors is opening further than the other and isn't stopping on its own, something may have malfunctioned with its hinge. To have this looked into further, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Quality
on March 29, 2022
Posted by: Drew324u
from Birmingham, AL
This Fridge has been GREAT! I have owned and bought a few refrigerators in my day and this one stands out amongst the rest. The functionality of it, the look of it, and the quality of the parts makes me feel confident that I won't be in the market for another fridge anytime soon. I will for sure be looking to replace my other appliances with the cafe lineup!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quality products
on April 8, 2022
Posted by: aliinal
from AL
Quality product. Great space. Love the accessories the French doors allows
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
External Display- TERRIBLE
on April 12, 2022
Posted by: Karon
from Nashville, TN
We purchased this refrigerator& have it 6 days now & the exterior display pad we cannot read. The "words" are black on a dark gray background and you cannot read the words. The light illuminates above the word but the word does not illuminate. Example: The "Cubed" "Water" cannot be read. The letters of the word should be white. I've had to put a label under the word. Such a shame to have to mess up a new refrigerator with labels. Also, I do not like that you cannot put the interior shelves where you want. Pretty much have to put in one way.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Café, Café, April 13, 2022
Hi there - We're so sorry that the display is difficult to read and that you can't put the interior shelves where you want. This sounds very discouraging and we can understand your disappointment.
We're going to pass your comments along to our refrigeration design team. They often take feedback like yours into consideration when designing future models - thank you so much for sharing your insights here.
As for the interior shelves, the shelves in the refrigerator compartment are adjustable. To remove the shelves, first remove all items from the shelf, tilt the shelf up at the front, and then lift the shelf up at the back and bring the shelf out. You can read more about this on page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-3.pdf&_ga=2.125398922.1481216450.1649708825-112271007.1646059893.
We hope this is insightful. Let us know if you need anything moving forward - we're always glad to help. Take care, Kelsey@Café
We're going to pass your comments along to our refrigeration design team. They often take feedback like yours into consideration when designing future models - thank you so much for sharing your insights here.
As for the interior shelves, the shelves in the refrigerator compartment are adjustable. To remove the shelves, first remove all items from the shelf, tilt the shelf up at the front, and then lift the shelf up at the back and bring the shelf out. You can read more about this on page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-3.pdf&_ga=2.125398922.1481216450.1649708825-112271007.1646059893.
We hope this is insightful. Let us know if you need anything moving forward - we're always glad to help. Take care, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
All foods are visible!
on April 21, 2022
Posted by: Linda2022
I'm happy with this design of the french doors and open refrigerator. There is a ton of storage space and all the food items are visible. This is my first bottom drawer freezer and its efficient and effective.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simple but mighty
on June 7, 2022
Posted by: LJR19
from Vancouver, WA
Very happy with my new fridge. It is simply stylish and mighty
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Refrigerator French Door
on June 21, 2022
Posted by: bjcjs1
from Lufkin,Texas
We were fortunate to find this model Cafe Refrigerator, since we already have the Cafe dual fuel stove. In present times, refrigerators are hard to come by that have a backing of GE, a trusted appliance manufacturer. We love the features, and the appearance, however for the cost it should leave no fingerprints on the stainless steel.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this Fridge
on June 27, 2022
Posted by: Alex13
from Connecticut
Easy to clean and find things. This is the second one I have purchased, I moved so I wanted the exact same fridge I had in my new house.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com