Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Roomy and pretty
on June 6, 2019
Posted by: PamelaJ2213
from Guyton, GA
I wasn’t sure about having the bottom freezer but I got it I love it. There is so much room in this refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the lights!
on June 7, 2019
Posted by: Rowzie
from Bangor, PA
This is my first bottom freezer refrigerator. The freezer seems to hold much more food than my prior GE side by side. It’s also much easier to see what’s inside, especially with the great lighting in both the top and bottom. The only con i have is that I notice it’s louder than my previous refrigerator and am aware of when it’s running.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT REFRIGERATOR
on June 8, 2019
Posted by: Mama Berar
from Columbia, SC
There's nothing to say about this refrigerator because I think it speaks for itself. I like that everything is kept at just the right temperature. Set it and forget it. My fruit and veggies last longer with this refrigerator than with our old one (different brand). There are only two things that I don't like. 1- that pesky alarm that reminds me I've had the doors open too long... but it can be SILENCED. LOL. 2- the shelves on the ice maker side are practically useless for me. They're too narrow. One simple thing I especially enjoy is the tall area for refilling my water bottle. I no longer need to tilt it sideways trying to get water INTO the bottle. Awesome!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s okay
on June 9, 2019
Posted by: Micci
from Loundoun County, Va
You can’t stand up a wine bottle or soda bottle without having to take out a shelf
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, June 13, 2019
Hello Micci - Thanks for your review. Your model has a QuickSpace™ shelf that offers a taller space between the refrigerator shelves without moving the shelves. The front piece of glass easily slides under the back piece of glass. This gives space for a taller bottle, gallon container, or large food item to be set on the shelf below.
Please see page 12 of your manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF
We hope this helps. Thanks for choosing GE Appliances!
Please see page 12 of your manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF
We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap quality
on June 9, 2019
Posted by: WouldNotRecommend
from Racine, WI
Less than a year of having it, the plastic is breaking. The holders for the crisper drawer, the compartment holders in the doors, etc. It's disappointing! With modern technology, things like this shouldn't happen anymore.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, June 11, 2019
Hello! Thanks for posting your refrigerator review. We apologize for the experience and understand how frustrating this is. Please take advantage of the warranty and have this checked by a service person. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
If you prefer to call, you can reach our scheduling department at 1-800-432-2737.
Thanks for your feedback and for choosing GE Appliances!
If you prefer to call, you can reach our scheduling department at 1-800-432-2737.
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
NOT Happy
on June 9, 2019
Posted by: Deedee J
from Orlando, Florida
This refrigerator is literally 1 week past the warranty. The ice keeps jamming and will not dispense. I've tried removing all the ice. Clear any chips and it still won't dispense and is very loud. It is a VERY poor design because overtime you remove the ice bucket chip go all over the place causing a wet floor.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , June 14, 2019
Hello Deedee J - Thanks for posting your review. We're sorry to hear of your experience and would like to provide you with some information we hope will help with the ice dispensing issue:https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
If further assistance is needed, email your details to eResponse@ge.com. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator. Thanks, again, for your feedback.
If further assistance is needed, email your details to eResponse@ge.com. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Ample Space
on June 10, 2019
Posted by: Moma B
from Springville, Alabama
I love the size of both the refrigeration and freezer portions of my appliance. I was concerned initially about the freezer size but that concern has proven to be unfounded as the freezer holds all that I need.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the way it keeps things cold
on June 10, 2019
Posted by: Elaine48
I love the way you can just see everything when you open the doors. Everything is right there for me to be able to get or see what I have.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com