Customer reviews from cafeappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.1
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
104
4 Stars
51
3 Stars
23
2 Stars
16
1 Star
11
76%of customers recommend this product.
(
149 out of
195)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
nice all around
on April 23, 2021
Posted by: Dee G
from Albuquerque, NM
like the upper, could use more freezer space. looks really expensive got it at a great price at the store.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
I would not pay this price again for this product.
on April 28, 2021
Posted by: Alan1957
from Texas
I have three different items with issues right out of the box.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 5, 2021
Hello there, we're terribly sorry about the issues you had with your refrigerator. This is never what we'd expect for our consumers so we recommend reaching out to your dealer for the best assistance.
Also, if your refrigerator isn't functioning properly, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that helps and we're wishing you the best.
Guy@Cafe
Also, if your refrigerator isn't functioning properly, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that helps and we're wishing you the best.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Two Thumbs Up
on May 4, 2021
Posted by: juanrod
from Corona, CA
Love the look of the product and getting used to the French Door style. The one thing my wife doesnt like is there really isn't a lot of space for tall items. In our old side by side we could easily fit gallons of milk, tea... but it would probably be better if there were two of the 'half shelves' that can be collapsed or stretched out. Also for some weird reason we got the users manual for a side by side not the model in the box.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on May 8, 2021
Posted by: Jig 4414
from Livingston, La
We bought this fridge because our home was built with GE cafe line appliances and we wanted it match ! It’s great !! Love the capacity and has great features !!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks great, lots of space
on May 9, 2021
Posted by: Jim D
from NY
Would have been an easy 5 star, but the ice maker storage is a bit small. I have run it dry myself on a hot day between exercise and drinks in the evening, but still excellent in every other way.
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, May 18, 2021
Hello there - We're glad to hear that you're enjoying your refrigerator and its size. Your comments about the ice maker's capacity are greatly appreciated and will be shared with our engineering team for improvement. Thanks again! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good features
on May 12, 2021
Posted by: John Al
from Dallas, TX
The drip tray is of poor design. It does not trap the overflow and can spill to the floor
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks Good
on May 15, 2021
Posted by: Shamba
from Clermont, FL
I looked for the Cafe' for a while before I purchased it. Now that I have it in my home, I'm starting to question if I made the choice. I've had the product for five days and has already stopped dispensing water and ice. After going through the trouble shooting, I still had to call for service. When you look at the product it looks very nice but as you back away from it there is a dent in the left side door by design because of the ice maker. If GE can't fix the issue with the panel, I may just send it back and purchase something else. Bummer!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, May 24, 2021
Hi there, thank you for choosing this beautiful French-door refrigerator for your home and taking the time to share your review! We're very sorry to hear of the issues you've had with the icemaker and dispenser and that you're seeing a dent in the door panel. This certainly isn't something we would expect, and we sincerely apologize for the disappointment. We understand that this is a premium appliance and it is extremely important to us for you to feel that your experience with it is a reflection of that value! Given this, we have shared your concerns with our design team for review and would also encourage you to continue to work with our service department in this. We are confident that they will be able to resolve this for you so that you are able to enjoy the many fantastic features that this refrigerator has to offer. All the best! -Eliza@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
plenty of space
on May 19, 2021
Posted by: Mike S
from Natick, MA
we chose this with new construction and weren't sure if it would be big enough but it's perfect - freezer has plenty of space as well
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, May 19, 2021
Hi there - Thanks for the 5-star review! We're thrilled to hear that you're enjoying your new refrigerator. You have a fantastic model and we're glad you like it. Thanks for making Café a part of your home! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com